Clarifying Gate 12 Access
Gate 12 guest access, with its absence of security arms, is managed differently from access to other gates. Because reports of nonresidents using amenities at this gate have increased, Security Department staff has increased strict enforcement of the longstanding access policy.
Here’s a clarification of what you and your guests need to know about Gate 12 entry.
Guest passes issued by Resident Services or those generated via DwellingLive will not be accepted for entrance into Gate 12, regardless of the date on the pass.
When a resident invites a nonresident guest to partake in a Gate 12 amenity or meet at 19 Restaurant & Lounge, the guest must either accompany the resident in the vehicle or immediately follow the resident through the gate, with the resident indicating the guest to the gate ambassador.
Guests who will be arriving separately from a resident must be added to the Resident Services gate clearance database, or the resident must request access via Gate Clearance (949-597-4301) prior to the guest’s arrival, specifying the location, date and time. The guest is welcomed after the gate ambassador verifies access.
When gate ambassadors receive calls from residents to add guests, the DwellingLive entry must be specific to Gate 12 in requesting access to pickleball, 19 Restaurant & Lounge or another amenity and can be entered for a timeframe no longer than two weeks. Residents who request anything longer in duration should be directed to Resident Services (residentservices@vmsinc.org; 949-597-4600).
Security checks ID, including resident ID, at Gate 12 to ensure added security and compliance with contractual obligations for 19 Restaurant and Lounge and to mitigate nonresident use of golf and lawn bowling facilities and pickleball courts. A facility is located behind the gate, staffed by agents or employees to ensure access only to authorized agents, guests or employees. This topic will be discussed at the next GRF Security and Community Access Committee meeting, scheduled for Monday, February 27, from 1:30 to 4:30 p.m. in the Community Center board room at 24351 El Toro Road.
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