CR&R Shares Update, Addresses Challenges

The new trash hauler for Laguna Woods and Laguna Woods Village, CR&R Inc. (CR&R), would like to share a letter with residents to provide an update regarding the recent transition in waste and recycling services—and address some of the challenges encountered during this period, including COVID-19 impacts, missed collections, service delays and long wait times to speak with its customer service staff.

Further, CR&R stated that it understands the desire for a successful organic recycling program and strongly believes that the coming weeks will provide relief as more CR&R staff recover and return to work. 

Click here to read the letter from CR&R.

Please Do Not Move Organic Recycling Bins

CR&R has recently received multiple complaints regarding residents putting green waste carts in their cars to move them to different locations. Please do not move organic waste recycling carts from their intended locations. Successful routing and collection of organic waste is based on the web map developed by the City of Laguna Woods and CR&R, and residents refer to that map in order to locate the organic cart closest to them.

Where to Find Organic Recycling Bins

To view organic recycling cart locations, visit to access an interactive map of organic cart locations or access a printable map.

If you have trash, recycling and organics recycling questions, concerns or requests, please email CR&R at or call 949-625-6735

For more Village news, click on the tag “What’s Up in the Village” below.

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