Resident Services, Manor Alterations Reopen

Manor Alterations and Resident Services in the Village Community Center are now open FOR APPOINTMENTS ONLY

Important Details

  • Residents must have a scheduled appointment. Walk-ins are not permitted.
  • Please arrive at the Community Center 5 minutes before your scheduled appointment time.
  • Residents will be asked to wait outside prior to their appointment; there will be no waiting area available inside the Community Center.
  • Entry is through the front Community Center doors only. 
  • Masks or face coverings are required at all times. 
  • Upon resident arrival, Security will perform a temperature check. 
  • Resident Services or Manor Alterations representatives will meet with residents in Resident Services, where employees will remain behind Plexiglass. 
  • Those who arrive more than 10 minutes late for a scheduled appointment must reschedule by calling Resident Services or Manor Alterations.

To Schedule With Resident Services

Appointments will be between 1 and 4:30 p.m. daily. Call Resident Services at 949-597-4600 to schedule an appointment. 

The Resident Services Department will offer the following services:

  • Appliance contracts
  • Form submittals
  • Key file program
  • Passes
  • Maintenance requests

To Schedule With Manor Alterations

Appointments will be between 8 a.m. and noon daily. Call Manor Alterations at 949-597-4616 to schedule an appointment. 

Manor Alterations will offer the following services:

  • General permit procedures
  • Current review expectations for Class I, II, III and CACU processes
  • Current wait times for phone and email accommodations
  • Website-based information guidance
  • Permitless alterations process (United only)
  • Six-month grandfather process (United only)
  • Access to relevant documents on the website
  • Newsletter publications
  • Information on MA processes

For more Village news, click on the tag “What’s Up in the Village” below.


Unless otherwise stated, all meetings, events and amenities are for the use of Laguna Woods Village residents and their authorized guests only.