Water Shutoff Request Reminder

Resident Services staff enter water shutoff requests between 7:45 and 11:45 a.m. and between 12:45 and 3:45 p.m. Residents making a water shutoff request may choose any two hours within the stated time frames. Residents are required to give a 24-hour notice of the water shutoff date and time to all residents who will be affected. If prior notification has not been given, the water shutoff request must be entered far enough in the future to allow the 24-hour notice to occur. For example: If the request is called in at 1 p.m. and no notice has been given, the water shutoff ticket should be scheduled for no sooner than 1 p.m. the following day. For more information, contact Resident Services at 949-597-4600.

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