Resident Links
What's up this week in the Village?
In the Spotlight this week:
- Memorial Day Half Marathon Gate and Cul-de-Sac Closures
- Update on Moulton Widening Project
- World Elder Abuse Awareness Day Event on June 20
- Fun Club Happenings!
Read on for this week's Village Spotlight!
United Mutual Votes to Remove the 6-Month Lease Restriction
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The vote to reverse Resolution 01-13-50, the rule that removes the 6-month sublease restriction is as follows:
YES, I want to keep the 6-month sublease restriction - 1226
NO, I want to remove the 6-month sublease restriction - 2904
Time to Renew Annual Guest Passes and Non-Resident Owner Passes
The current Annual Guest Passes and Non-Resident Owner Passes will expire June 30, 2013. Effective immediately, applications are available at all Clubhouses, the Towers, the Village Library, and in the Laguna Woods Village Community Center. Both applications can also be accessed on the Laguna Woods Village website at www.lagunawoodsvillage.com. Go to Resident Links > Forms. Each form is highlighted in colored boxes for quick access.
A maximum of five Annual Guest passes can be issued per manor for Resident Members only. One application can be used for all five passes. Non-Resident Members are allowed one pass for each owner. New passes will be effective July 1, 2013 through June 30, 2014.
Applications are now being accepted. All applications must be returned to the Community Access department in the Laguna Woods Village Community Center located at 24351 El Toro Road, or mailed to Professional Community Management Inc, Agent, Attn: Community Access, PO Box 2220, Laguna Woods, CA 92654-2220. Each application must be accompanied with a legal-sized self-addressed stamped envelope so that passes can be mailed accordingly. Stamps should be the Forever Stamp to ensure delivery. The mailing of passes will begin no later than June 1, 2013.
Applications not received by May 31 may not be processed in time to meet the June 30 expiration date of the existing passes. Passes will be processed in the order received. Applications that are incomplete are not accompanied by an appropriate self-addressed stamped envelope, or for any reason cannot be processed without additional information, will be delayed and will be processed as time permits.
Please be advised that passes will not be processed at the counter during this renewal period.
Annual Lottery for Clubhouse Reservations

It is time again for the Recreation Division to hold its Annual Lottery for Clubhouse Reservations for 2014 (excluding Clubhouse Three Auditorium). Beginning Wednesday, May 15 you may pick up lottery cards at any Clubhouse Office or the Recreation Division Office in the Community Center building. The cards are to be filled out with the date of the event being planned for 2014, the choice of facility, the type of event, as well as a second and third choice of date and facility. Be sure to get cards filled out and turned in to the Recreation Division Office by the cut off date: 4:30 PM, Friday, June 14. No late lottery cards will be accepted under any circumstances. The process may take up to 8 weeks. Everyone who put in a request will be notified by mail. Please do not call with questions about your date until after August 15, or until you have been notified by mail.
The purpose of the Lottery is to secure dates in advance for events that require long range planning, such as anniversaries, special birthdays, family reunions, holiday celebrations, special club events, etc. This will be the first time any dates for 2014 will be accessible. After the lottery dates are booked, reservations for 2014 can be booked as usual in the Recreation Division Office, Monday through Friday, 8:00 AM to 4:30 PM. We are closed from 12:00 PM to 1:00 PM for lunch. If you have any questions, please call 597-4227.
UPDATES: Moulton SMART Street Widening Project Underway, Expect Traffic Delays
The widening of Moulton Parkway for the County’s SMART Street project is underway. Moulton has been narrowed to two lanes in each direction from El Toro Road to Santa Maria. The road has been narrowed in to allow modification to the medians.
Completion of the Moulton SMART Street Widening project in Laguna Woods is anticipated by March of 2014 (weather permitting). Construction updates will be posted here as they are available from the County of Orange.
UPDATES:
Phase II of Moulton Widening extends from the bus stop just north of El Toro Road to Santa Maria along Moulton Parkway. The construction for the project is being overseen by the County of Orange. The Contractor has almost completed Phase 1 of the project along the center of the roadway. The Contractor is going to start Phase 2 work on the east side of the road along the golf course up to the Garden Center. There will be the following traffic closures until mid-June 2013 along Moulton Parkway:
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Southbound #1 lane along the median will remain closed 24 hours
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Northbound #3 lane along the golf course 9:00 a.m. to 3:00 p.m.
Phase II work over the next month will include fence installation in the golf course at the temporary construction easement, clearing and grubbing, tree removal and demo. Further details on the phasing and areas of impact will be available once the Contractor’s schedule is finalized. Updates on the project will be posted here and on the City of Laguna Woods website.
Memorial Day Half Marathon Gate and Cul-de-Sac Closures
Some Gates and cul-de-sacs will be closed the morning of May 27th for the Laguna Hills Memorial Half Marathon. Read on for a list of cul-de-sacs and more information.
Garden Villa Garage Scrubbing in May will Require Residents to Move their Car from Garage
The Third Mutual Garden Villa buildings listed will undergo a garage scrubbing in May.
Residents of Third Mutual Garden Villa should refer to the schedule below and make arrangements to move any vehicles they may have parked in the parking garage by the morning of their Villa's scheduled work.
The work will be performed from 7 a.m. to 11:30 a.m. for those buildings scheduled for the mornings and from 11:30 a.m. to 3:30 p.m. for those building scheduled in the afternoon.
Please call (949) 597-4609 with any questions.
Read on for Schedule....
New Hours and Location for Community Center Print Shop
Effective May 6, the Community Center Print Shop new hours will be Monday thru Friday, 8 a.m. - 11 a.m. & 1:30 p.m. - 4 p.m.
Also, there is a new location of the Printing window. It is no longer located where the Property Services windows are but is now located in the hallway heading down towards the Redwood room. There is a window there where you can order copies you need. Please note that there is a charge for copies.
SCE Construction in Gate 6 and Bldg. 2396 Mariposa West

There will be SCE construction starting at Gate 6 on April 10 and continuing through May 17.
The work at Building 2396 on Mariposa West started on April 15 and will continue through May 17.One lane will be closed on work days from 9 a.m. - 3 p.m. with flagmen controlling traffic.
ETWD Recycled Water Expansion Project Construction Updates
As part of the comprehensive Recycled Water Expansion Project, El Toro Water District began construction on Monday, March 18 on Ridge Route Drive. Construction began on Ridge Route near the intersection of Avenida de la Carlota and will move west through Moulton Parkway and on toward Santa Vittoria Drive. It is anticipated the construction will be complete by the end of June 2013.
If possible, we encourage you to avoid travel on Ridge Route during construction hours: Monday to Friday 9:00 a.m. to 4:00 p.m.
For day-to-day updates on all construction involving this project, please click here.
Visit the ETWD project website for more details - www.etwd.com
SCE Planned Outage on May 21

SCE will soon perform maintenance on the electrical system in the area. In order to do this work safely, we must temporarily interrupt electric service and turn off power. This outage will allow us to upgrade the infrastructure, make needed improvements, and complete other repairs. We apologize for any inconvenience this temporary service interruption may cause, and we appreciate your understanding as we work to increase system reliability.
Planned Outage # 563783 scheduled to start on 5/21/2013 at 12:00 PM and end on 5/21/2013 at 4:00 PM will affect service at the following address(es):
SCE Planned Power Outage Notification for May 31

This is to remind you that SCE will perform maintenance on the electrical system in the area. In order to do this work safely, we must temporarily interrupt electric service and turn off power. This outage will allow us to upgrade aging infrastructure, make needed improvements, and complete other repairs. We apologize for any inconvenience this temporary service interruption may cause, and we appreciate your understanding as we work to increase system reliability.
Planned Outage # 563929 scheduled to start on 5/31/2013 at 9:00 AM and end on 5/31/2013 at 3:30 PM will affect service at the following address(es):
Gate 1 to Remain Open During Improvements
Gate 1 will be undergoing some improvements and renovations starting April 1 and continuing through July. The renovations include a new gatehouse, reconfiguring the entryway for improved security and traffic flow, a new parking area, new signage and wall treatment, and additional security cameras. Gate 1 will remain open, but expect some traffic delays during this time.
Residents and visitors who typically use Gate 1 to enter and exit the community may opt to use Gates 2 and 3 during the Gate 1 renovation project since there may be some traffic delays during the renovations.
Please note: Residents who don’t have a valid gate pass or who haven’t been called into the gate clearance system by their sponsor will be routed to Gates 2 or 3 for entrance. It is encouraged that residents who have guests that need access to Gate 1 during construction obtain a valid pass from the Property Services desk in the Community Center or call their guest into the Gate Clearance System, (949) 597-4301, prior to their guest arrival.
Gate 1 entrance will be closed to commercial vehicle traffic during the renovation starting April 1, 2013. Click here for a Commercial Vehicle Detour Map.
Golf Cart traffic shall use the El Toro tunnel during construction.
Says General Manager Jerry Storage, “We appreciate the cooperation of residents and their guests who may experience some delays at Gate 1 during the renovations. We do understand that this will pose an inconvenience and we apologize in advance. We are sure residents will agree, however, that any short-term inconvenience will have been worthwhile once they see the fantastic upgrades to Gate 1.”
During the improvements to Gate 1, residents hosting events at their manors, Clubhouse 1, or Clubhouse 3 should allow for additional time for guests to get through Gate 1 or to re-route guests through other gates.
City of Laguna Hills Memorial Day Half Marathon and 5K May 27
Memorial Day - May 27, 2013 - marks the 15th annual City of Laguna Hills Memorial Day Half Marathon, 5k, and 10K, Honoring the United States Marine Corps Dark Horse Battalion. This favorite Memorial Day running event takes place in the beautiful Orange County cities of Laguna Hills, Aliso Viejo, Laguna Woods, and Laguna Niguel. Runners and walkers of all experience levels are invited to come out and enjoy the Memorial Day festivities! With a half marathon (13.1 miles), 5K Run/Walk (3.1 miles), 10K Run/Walk (6.2 miles) and a Kid's Run (1/2 Mile), there is something for everyone! All events and the Finish Line Expo will take place on Memorial Day, Monday, May 27, 2013.
The half marathon, 5K and 10K both start in front of the Saddleback Memorial Medical Center and finish at the Laguna Hills Community Center.
The Kids Races start and finish at the Laguna Hills Community Center.
Laguna Woods residents get a special discount.
Also, this year, all race participants will receive a finisher medal!
Keep reading for more information!
The All American Boys Chorus on Memorial Day
Clubhouse 3 and PCM, Inc. are proud to present the return of The All American Boys Chorus on Memorial Day, May 27th at 3:00 pm.
The All-American Boys Chorus has delighted audiences worldwide for over forty years and is comprised of young men age 8 to 15 from more than 30 cities in Southern California. The Chorus provides boys with comprehensive musical training and unsurpassed performance and touring opportunities. The group reflects a rich diversity of cultures, instilling ethnic harmony and cultural respect.
With fifty concert tours to Europe, Asia, Australia, Canada and throughout the USA , The All Americans Boys Chorus is one of the most widely traveled boys’ chorus in the world.
Tickets are $10.00 dollars and may be purchased at the Clubhouse 3 Box Office.
If you have any questions please call 597-4288.
Experts on Dementia and Alzheimer’s Research at Clubhouse 3 on May 29
Bring your questions about memory loss, Alzheimer’s disease and other dementias, research advances, and more to this open forum on Wednesday, May 29, from 1:00 p.m. to 3:00 p.m. at Clubhouse 3.
Professor Frank La Ferla, director of the UCI Institute for Memory Impairments and Neurological Disorders (UCI MIND), will moderate a panel of clinicians and researchers who will answer your questions about:
- Diagnosis and treatment
- Prevention strategies
- Research developments
- Caregiving
This event is open to the public at no charge. Refreshments will be provided.
Individuals who are not residents of Laguna Woods Village must RSVP to this event by calling (949) 824-2382, press Option 4, and leave a message or by emailing mpsoares@uci.edu
Town Hall Meeting with Assembly Member Allen Mansoor on June 7
Assembly member Allan Mansoor, 74th District, will give us an update on the state at a town hall meeting on June 7 at Clubhouse 5 from 9:00 a.m. to 11:00 a.m.
Aliso Creek Foot Bridge, Service Road Improvements Begin May 2
The Aliso Creek Foot Bridge and service road improvements are scheduled to begin on May 2 and the project expected to take three months to complete (weather dependent).
Major repairs and improvements will take place at the Aliso Creek service road, walking path and foot bridge. Construction of a new Aliso Creek foot bridge will occur to replace the old bridge, which collapsed due to rain events, and repairs and improvements will be made to the adjacent service road, which has eroded and narrowed over time. Residents will not be permitted to walk along this portion of the creek while construction is underway because of safety concerns. .
Keep reading for an area map of the project...
Sunshine Musical Bi-Benefit Show Set for June 15th
An all new musical variety show with proceeds from ticket sales and sponsor contributions to be shared by the Alzheimer’s Association Orange County Chapter and the Foundation of Laguna Woods Village will be presented in the auditorium of Clubhouse 3 on Saturday, June 15, 2013.
Two performances, scheduled for 2:30 P.M and 6:30 P.M., will each be followed by complimentary food, wine and soft drinks in the dining rooms adjacent to the theater for all ticket holders. It’s more than a show says Sunshine Lutey, the group’s musical director. It’s an exciting event, a wonderful party with delicious food and beverages and most of all a gift of love and charity to two great organizations who serve the residents of our community every single day. Reserved seat tickets for the event are only $10 and go on sale at the Clubhouse 3 box office on Thursday, May 16.
Music and dance will include selections from Broadway shows, Country and Western, Rock and Roll, Opera, Korean Folk Choral Songs, Chinese dance, virtuoso piano pieces and multi-vocal ensembles plus a few surprise acts. Several guest professional artists will appear in addition to Sunshine regulars. The Chordells, Mark and Priscilla will entertain along with a gifted new singer, Pamela Waizenegger.
The contributing sponsors for the Sunshine event are Gold: Advanced Ear Care, Atria Senior Living, Freedom Village, Heflin Group Real Estate, Minuteman Press, Village Real Estate and Fladeboe Automotive Group and Silver: ATP Clinical Research, CareMinders Home Care, Kiwanis Club, Peace at Home Senior Care and BrightStar Senior Living.
For information regarding the June show, call Sunshine Lutey (586-4100). Click here for a flyer on the event.
Writing and Acting Workshop on June 17
The Recreation Division is proud to present a writing and acting workshop with Lee Gale Gruen. The workshop will be held on Monday, June 17th at Clubhouse Six in the Main Lounge at 2:00 p.m. Lee Gale Gruen will be speaking about her book, Adventures with Dad: A Father & Daughter’s Journey through a Senior Acting Class, and sharing her experiences as a senior writer and actress.
Author, Lee Gale started attending an acting class for seniors in her retirement. A few weeks later her mother died, and she invited her grieving father, age 85, to come to the class with her. She has published the true story of their magical journey attending that class for 3 years. Lee Gale wrote the comedy scenes they performed twice a year onstage in the class showcases. The father/daughter team became a popular item with their adoring audience. Lee Gale went on to become an actress late in life. She has appeared in television, short films, commercials, community theater, music videos, voice-overs, print jobs, and live, interactive roles. She was one of 6 supporting exercise/dangers in the 2011 “Jane Fonda Prime Time Firm & Burn” exercise DVD, and was the oldest contestant in a fitness pageant. Her transition to becoming an actress in her senior years has been written about in Time Magazine and the Los Angeles Times.
This workshop is for Laguna Woods Village residents and their guests. Call 597-4273 for more information. This is a free event; no registration necessary.
World Elder Abuse Awareness Day Event on June 20
Join us on Thursday, June 20 from 10 a.m. to 12 p.m. at Clubhouse 3. Your heart, voice, hands, and mind are needed to make a difference. Join us to learn what you can do, and unite with people of all ages who stand for the dignity of older adults and the elimination of elder abuse and neglect.
A passionate group of professionals and community members will share their knowledge on preventing, detecting, and reporting elder abuse. You can also learn about what ANYONE can do to take a stand against elder abuse! Lunch will be provided.
If you would like to, you may bring a new item (blanket, gift card, clothing, toiletries) that will be directly distributed to an older adult in Orange County suffering from elder abuse or neglect.
RSVP by Thursday, June 13th to reserve your seat and lunch. Call the Office on Aging, 800-510-2020.
Click here for a flyer on this event.
centeronelderabuse.org/AgelessAlliance_OC.asp
County Courthouse in Laguna Hills to close on July 1
The county courthouse in Laguna Hills will shut down permanently on July 1.
At that time, all Laguna Hills court cases will be transferred to the Harbor Justice Center at 4601 Jamboree Road in Newport Beach.
Traffic hearings will move even sooner. Effective Monday, May 6, those cases will be heard in Newport Beach
Laguna Woods Village Recreation Master Plan
Laguna Woods Village Recreation Master Plan Summary
GRF Recreation Master Plan Fact Sheet and FAQs
Synopsis of May 15, 2013 Recreation Master Plan Ad Hoc Committee Meeting
May 8 Director's Corner Community-developed Recreation Master Plan Near Completion
For the history and prior report, please see Recreation information below.
The Laguna Woods Village Recreation Master Plan provides recommended guidelines for future capital improvement projects that would change, add to, or improve existing Laguna Woods Village facilities is now completed.
Please click on these links below to view the guidelines.
Recreation Master Plan 2013
Recreation Master Plan 2013 APPENDIX
Also, a copy or two of the Recreation Master Plan 2013 are available in the Village Library. Residents may also buy a copy of the plan from the Copy window in the Community Center.
The Master Plan was officially adopted by the GRF Board at their March 2013 Board Meeting. GRF also established a Recreation Master Plan Ad Hoc Committee tasked with using the adopted Master Plan as a guide to prepare a short-, mid- and long-term plan of improving GRF recreational facilities (referred to as the “Plan”). Four Plan alternatives, that were previously discussed by the Committee, were formally presented at their April 3 meeting. Below is a copy of the agenda package that outlines maps with the location of the proposed projects, cost estimate tables, comparison tables and a summary of the “domino” effect for each Plan alternative:
April 3, 2013 Agenda Package with Master Plan Alternatives
The Committee reviewed the Plan alternatives at their April 17th meeting. The Committee endorsed Alternative 3: Centralize Fitness, New Gate 12 Main Lounge. This endorsement will be reviewed at the May 7th GRF Board meeting for ultimate approval prior to proceeding to the Phase 2 – Planning.
All residents are encouraged to attend the upcoming meetings about the Recreation Master Plan.
OCFA Safety Bulletin - Tree Fires
From the OCFA:
Several intentionally-lit tree fires have occurred in Laguna Woods Village in the area of Algarrobo and Punta Alta Streets over a two month period. Fires can cause death, injury, and property damage, as well as being a nuisance the community. Your safety and wellbeing is our primary concern. If you discover any fire or see anyone suspicious, call 911 and report it immediately. If you have any information on recent fires in your community, please contact Orange County Crime Stoppers:
• Call: 1-855-TIP-OCCS (toll free)
• Click: www.occrimestoppers.org
• Text: TEXT the letter OCCS plus your tip to 274637
Remember, always be fire safe –
• Test your smoke alarms monthly change the batteries twice a year
• Know where the nearest fire extinguisher is located and how to use it
• Never leave your kitchen unattended while cooking
We appreciate your partnership in making Laguna Woods Village a safe and thriving community.
Note from managment: After calling 911 or the Sheriff, residents should also report suspicious activity to Laguna Woods Village Security at 580-1400.
Annual Report Highlights Fantastic Year for Laguna Woods Village
Community named One of Nation’s Top 10 Retirement Communities in 2012
As detailed in an annual report released this month on community-wide accomplishments, 2012 was a great year to live in Laguna Woods Village.
“We’re pleased to share with our residents the tangible results of a combination of Board initiatives and innovative community management and oversight,” said Jerry Storage, General Manager of Laguna Woods Village. “We encourage everyone to up a copy of our annual report and see the great things that are happening in our community.”
Among the highlights: TopRetirement.com readers voted Laguna Woods Village one of the top ten best places to retire in the United States.
Keep reading...
Budget Calendar for Development of 2014 Business Plan
Click here for a copy of the Budget Calendar, which includes meeting dates and locations where development of the 2014 Business Plan will take place.
Business planning meeting recaps will be posted at the following links as the Meetings for Development of the 2014 Business Plans are underway.
Click here for the Third Mutual Business Planning Recap
Click here for the United Mutual Business Planning Recap
Click here for the GRF Business Planning Recap
Click here for the Mutual No. Fifty Business Planning Recap
United Mutual Seeking Resident Comments on Bylaws
During the current United Bylaws review, the United Governing Documents Review Ad Hoc Committee invites comments from United Members to ensure their opinions are considered during this important review process. Submissions will be accepted using the established form, available for members’ convenience in two formats: a handwritten form available for a designated deposit-box in the Community Center lobby, or by electronic form on the Village website. Keep reading for instructions...
Recreation Division Office Hours
The Recreation Division Office will be changing current office hours, which will be put into effect as of February 1, 2013. Our new office hours are Monday through Friday 8:00 am to 4:30 pm, we are closed for lunch 12:00pm-1:00pm. If you have any questions please call 597-4273.
Non-Resident Gate Access for Clubhouses
This information is to provide a detail of the acceptable methods for providing access into the Community for non-residents who will attend an event at a clubhouse.
1. Gate Clearance Line, 949-597-4301 (24 hours a day, 7 days a week)
Any resident can authorize up to three (3) guests by phoning Gate Clearance. Only one person per vehicle needs to be cleared, regardless of how many passengers are in a vehicle.
2. Gate Clearance Form
This Form is used when four (4) or more guests need entry. A resident must submit the completed Form to the Community Access department at the Community Center at least four (4) business days in advance of the event. There is no limit to the number of guests who may be listed; however, you must be specific as to their date(s) of entry. Guests’ names can be authorized for up to six (6) months. The First Names of the guests is how the Gate Ambassador will identify the arriving party. Only one person in a vehicle needs to be cleared, regardless of how many passengers are in a vehicle.
Available at www.lagunawoodsvillage.com ? Resident Links ? Forms. Also available at the Community Access desk, and the Recreation Office.
3. Gate Clearance Form with Tear Off Flyer
A Gate Clearance Form may be submitted to the Community Access department with an approved Tear Off Flyer rather than a list of guest names. The sponsor will complete the form with the Event Information. The guests must then fill in their Visitor Information on the bottom of the Tear Off form, and submit it to the Gate Ambassador upon arrival at the gate. Available at www.lagunawoodsvillage.com ? Resident Links ? Forms.
Also available at the Community Access desk.
4. Box Office Tickets
Only tickets from the Clubhouse Three Box Office will authorize guest entry through the
Gates. Clubs and individuals are not allowed to produce their own tickets for Gate entry.
5. Station a resident at the Gate to authorize access for arriving guests. NOT RECOMMENDED
A resident can go to a Gate in anticipation of the arrival of guests not previously cleared using the methods described above; however; it is highly discouraged due to safety concerns and inefficiencies created for Security staff. This method should only be used when absolutely necessary.
Congratulations to Village Staff Member Wendy Bucknum and Katy Howe, Recipients of Prestigious Community Association Industry Awards
The Community Associations Institute Orange County Regional Chapter (CAI-OCRC) awarded two Professional Community Management, Inc. staff members with an Excellence in Community (OCEC) Award. Governmental and Public Affairs Manager Wendy Bucknum received the Outstanding Service Award for her leadership, involvement, and passion for the CAI mission of assisting community associations in promoting harmony, community, and responsible leadership though countless personal volunteer hours for CAI-OCRC and her work as an association manager. Her contributions have been instrumental in the success of CAI though expanding its influence though partnership with regional organizations, local governments and legislators.
Maintenance Administrative Services Manager Katy Howe received the Speaker of the Year Award jointly with Darci Bodin, of the Orange County Fire Association and Lisa Tashjian of the Law Firm of Beaumont Gitlin Tashjian, for their contributions on the “Resuscitating your Community” panel given at the CAI-OCRC April Luncheon. Bodin, Howe and Tashjian provided invaluable information for community management professionals to help maintain and protect the Common Interest Developments they serve.
The CAI-OCRC OCEC Awards & Wine Dinner was held on February 8, 2013 at Disney’s Grand Californian Hotel.
ETWD Expands Recycled Water Treatment and Distribution
El Toro Water District (ETWD) is undertaking a comprehensive, multi-phase Recycled Water Expansion Project that will enhance local water supplies and reliability, reduce dependence on imported water and expand recycled water deliveries to meet future customer demand.
The Recycled Water Expansion Project includes two components.
• The District will expand its existing Water Recycling Plant to allow for the delivery of up to 1,675 acre feet per year of recycled water. One acre foot of water is the equivalent of enough water for two families of four for a year.
• Simultaneously, the District will construct approximately 100,000 feet or 19 miles of recycled water pipeline beneath the roadways in Laguna Woods and the northwest portion of Laguna Hills.
Fact Sheet about Recycled Water Expansion Project
Construction Alerts
Link to ETWD Recycled Water Expansion Project Website
Keep reading...
19 Restaurant and Lounge Introduces New Dinner Menu, Wine List, and Desserts
All the dinner entrées come with soup or salad and are larger in portion size than lunch entrees. Also, the pasta section has been expanded to include angel hair alla checca and fettuccine stroganoff. An additional pizza selection has also been added, as well as three additional dinner salads.
Keep reading...
Development and Renovation at and around Oakbrook Village (Trader Joe's) Shopping Center
The City of Laguna Hills
On November 13th, the Laguna Hills City County approved a transformative two-phase redevelopment proposal for the existing Oakbrook Village Shopping Center. Laguna Hills City Council members praised the plan as the future of Laguna Hills and confirmed the project met the goals of the Urban Village Specific Plan.Keep reading for details and to view a site plan...
Closure of Recycling Center at Via Campo Verde
Effective January 1, 2013, the Resident Recycling Center located at the Maintenance Center on Via Campo Verde will be closed. The use of this facility has dropped significantly in the past year due to the newly integrated community-wide recycling program. In addition to the minimal amount of recyclables being dropped off, without the added income from the newspapers, it will no longer be possible to make a profit and, therefore, no longer practical to keep the center open.
Residents may now Recycle Newspapers in Blue Bins
Ware Disposal has removed all newspaper carts within the Village, and residents no longer need to separate their newspaper when recycling. The newspaper recycling bins at the Maintenance building have also been removed. Village residents may now place their old newspaper into the blue recycling bins with their mixed recycling.Consolidating the newspaper into the blue bins has freed up space within the trash enclosures, which had become overcrowded due to the recent expansion of the recycling program. Not only is the single-bin recycling more convenient to all the residents, consolidating the recycling will have an anticipated cost savings of approximately $106,000 per year.
If you find that your blue recylcing bin is getting too full before pickup, please contact Property Services at 597-4600. Once a pattern/need is determined the service level can be increased either by increasing the current collection schedule or by adding more bins, if room is available.
Please note that Saturday recycling pick up has been moved to weekdays.
To see the current recycling pickup schedule, please go to www.lagunawoodsvillage.com, then click on Resident Link, Community News and look for article entitled "New Recycling Pickup Schedule."
New Recycling Pickup Schedule
Saturday recycling pick up has been moved to weekdays. To see the current recycling pickup schedule, please click here.
Read this before Installing a Satellite Dish
If you are considering installing a satellite dish, be sure to check your Mutual’s Alteration Standards and secure the necessary Alteration Permit prior to installation. Members may be required to remove an unapproved or improperly installed satellite dish or face disciplinary action, so save yourself the cost and headache by adhering to the following procedures set forth by the Mutuals. Both United and Third Mutual have Alteration Standards for the installation of satellite dishes. Each Mutual’s Architectural Standards are available at the Alteration Permits office and on the Laguna Woods Village Website. If you intend to follow the Alteration Standard, you may obtain an Alteration Permit over-the-counter at the permits desk prior to installation.
Keep reading...
Are you part of the Key File Program?
Residents may place a copy of their manor key on file at the Community Center for the resident’s use in case the resident loses their key.The Key File Program is a voluntary program in which Members may place on file in the Community Center at no cost a copy of their manor entry key, to be used in case of emergencies. Emergencies would include not only manor access by the Member in the event they misplace their copy of the entry key, but also includes emergency situations such as checking the welfare of a Member (welfare checks) by Security or potential property damage checks by Maintenance personnel.
In the event of an emergency that requires access to the manor, an attempt will be made to contact the Member for access. However, depending on the nature of the emergency, and the potential need to respond expediently, a key on file may be provided to Security to provide access to the manor without the Member first receiving notification. Examples of when this might occur include: 1) welfare checks on the occupant of the manor, 2) emergency rescue or response such as 911 calls, where Security will attempt to have the key available to rescue workers upon their arrival, and 3) attempt by Maintenance personnel to remedy a critical situation that is leading to property damage, such as a plumbing leak or electrical problem.
For cases where Security is required to access the manor in the absence of the Member, either by use of a key that is on file or by assistance from the Carpentry Department, a notification of entry will be placed on the door by Security advising the resident of the entry.
You may also fill out an Emergency Notification form and return it Laguna Woods Village Community Center,
or mail to: Laguna Woods Village Security Division, PO Box 2220, Laguna Woods, CA 92654-2220.
SoCal Water$mart Rebates Available for High Efficiency Clothes Washers and Toilets
If you have or are planning to install a high-efficiency clothes washer or toilet in your unit, save the receipt! You may be eligible for a rebate through the SoCal Water$mart Program. The SoCal Water$mart Program is Metropolitan Water District’s (MWD) region-wide program for the residential sector, designed to capture water and cost savings through water efficient product rebates. Rebates are available for homeowners throughout MWD territory for the purchase of water-saving indoor and outdoor products. Qualifying products include high-efficiency clothes washers and high-efficiency toilets. Laguna Woods homeowners are eligible to receive the SoCal Water$mart Rebates.
Apply online at www.socalwatersmart.com, or call the MWD SoCal Water$mart Program hotline at 1-888-376-3314. When filling out the application, please write “HOA Pays Bills” for the billing name.
Please note: some residents were denied a rebate because zip code 92637 was erroneously classified as a commercial area by MWD. This error has been corrected by MWD. If you previously applied for a rebate and were denied because you were told you were a commercial account, you may reapply.
Face Masks Available from the Disaster Preparedness Task Force
The Disaster Preparedness Task Force has for sale individually hygienically packed "NIOSH" "N95" foldable face masks. These are single-use masks and are the same masks included in our 3-day Survival Bags. Also good for use after a severe quake which could spew dirt and dust. The masks are sold at cost for 60 cents each or a box of 20 for $12.00. Kept sealed, dry and out of sunlight, they should last indefinitely. Keep reading for more information...
SCAM ALERT: Residents Receiving Spam from Illegitimate PCM E-mail Addresses
Residents have reported receiving spam and/or malware from illegitimate Professional Community Management (PCM) e-mail addresses. If you receive an e-mail from a pcm-inc.org e-mail address you do not recognize, do not open it or click on any links contained within the e-mail message. Residents are advised to be suspicious of any e-mail where the name is unfamiliar, comes from a generic group like “support” or “accounting”, the subject line has spelling mistakes, the email contains links or attachments, or the subject line is awkward in how it relates to the sender.
Any e-mails received from an unknown @pcm-inc.org e-mail addresses should be deleted immediately. The e-mail is spam and/or malware, and is designed to be deceptive by using “PCM” in the e-mail address. Thank you.
For other scam alerts, click here.
SCAM ALERT
Please be aware of two different types of scams which have been reported recently by some Village residents.The first is that residents are receiving calls from people who claim to be an attorney in Mexico and their grandchild is in trouble. They ask the Grandmother or Grandfather to not tell anybody they have been contacted, to go to the bank, and to withdraw a large sum of cash and take it to Western Union. The caller advises they will call back with other instructions.
This is a SCAM. Do not ever send cash without checking with other relatives first.
If this happens to you, file a complaint with the FBI office. The Los Angeles Field office's phone number, which serves Orange County, is 310-477-6565.
The second scam involves residents receiving a call from a female caller who offers them a medical card which would "help with medical bills." She asks for the resident's personal information, including their checking account number. Never give out any personal information to someone you do not know.
Identity theft is another scam to be aware of and there are actions you can take to avoid becoming a victim of this crime. For information on how to avoid identity theft, click here.
Increase in United Lease Permit Fee
Due to the increased cost of processing lease permit applications, effective May 8, the United Mutual lease permit fee has been increased from $110 to $300. The lease permit fee is collected by United to defray United Mutual’s expense to perform the following tasks:
• calculate the allowable days available to sublet a particular dwelling unit (i.e. no more than six months in any 12-month period);
• collect lease permit documentation from lessor(s) and lessee(s);
• verify that the age restriction is satisfied;
• obtain Board approval for the sub-lease permit;
• update United Mutual’s corporate records to reflect the approved lessee occupants;
• review select policies and rules with parties to the transaction; and enforce United Mutual’s policies and rules, if necessary, during the course of the sub-let period.
United Mutual has increased the lease permit fee so that the burden of the above expenses are borne in greater proportion by the member who chooses to sublet his manor, rather than by the majority of United Mutual members who are owner occupants and who do not sublet their manors.
The Lease Permit Fee has not been increased by United Mutual since 1995.
Clothes Dryer Maintenance and Safety
A Message for Members who have a Clothes Dryer in their Manor
It is important to properly clean and maintain your clothes dryer to ensure it works properly and does not create a fire hazard. Every time you use a clothes dryer, be sure the lint screen is clean and free of lint debris, because lint that builds up on the screen can cause an overall problematic and potentially dangerous situation to the dryer’s overall functionality. Lint can also accumulate behind the dryer. If you have a clothes dryer in your home, it is of utmost importance to frequently clean behind the dryer and keep the area surrounding the dryer clear of all lint and debris at all times. The common laundry facilities are periodically cleaned by staff on the behalf of the housing mutuals.
How to Request Additional Golf Cart Charging Outlets
Throughout the community, there are outlets that residents utilize to charge electric golf carts. Should a resident find that the outlets in their carports are not sufficient, additional outlets and/or circuits can be requested via the Variance Request Process. Any resident who wishes to add an additional electrical outlet/circuit for the purposes of their own exclusive use, most often for the purpose of charging a golf cart, may do so at their expense only after seeking their Board's approval through the Variance Request process. The annual golf cart electrical fees would still apply. For more information regarding variances and permits, please visit the Permits and Inspections counter in the Laguna Woods Village Community Center. Mutual Fifty residents should go to the Towers Administration Office on the second floor of Tower I to apply for an additional outlet and/or circuit.
Community Project Updates
The Village boards and managing agent strive to maintain a beautiful and sound community, so there are always multiple maintenance and landscaping projects going on in Laguna Woods Village! Click through for brief updates on many ongoing maintenance and landscape projects in and around the community.
Caregiver Support Group Meets 2nd and 4th Tuesdays of each Month
The Caregiver Support Group sponsored by the Laguna Woods Village Social Services Department will meet the 2nd and 4th Tuesdays of each month.Meetings take place at the Community Center’s Pine Room from 2:00 to 3:30 p.m.
Betty Curley, LCSW will facilitate the group, which is open to all residents.
The group provides support, education, and speakers to help all residents who are caring for a family member. New members are always welcomed.
For more information, contact Betty in the Social Services Department at 597-4235.
Video Tour of Laguna Woods Village
Be the first to experience Resort Living, California Style as you are guided through this coastal community located in beautiful Southern California. Keep reading to watch a brief YouTube tour of the Community.
Orange County Resources and Events for Seniors and Caregivers
There are resources offered by the county for seniors and caregivers so they can find support and resources that can help aid in a positive aging experience.
Community Wide Recycling Program
The Village has a longstanding history of environmentally responsible recycling of various materials such as green waste, newsprint, paper, cardboard, glass, plastic and assorted metals. The Village has now equipped each Cul-de-sac with a blue recycling bin.Keep reading for more information on the program and important information on what you can and can't recycle!
WARE and The City of Laguna Woods Offer FREE Monthly Bulky Item Collection
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Read on to learn how to take advantage of this great program!
The Community Center
Many facilities at the Laguna Woods Village Community Center are available to residents, clubs and organizations.
Keep reading for details!

