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What's up in the Village

Clubhouse 2 update, Recreation Office closed Sept. 21, RFID Rollout, and more are what's up in the Village!

Clubhouse 2 Reopening Update

The wait is almost over! The reopening of Clubhouse 2 is expected to occur in early November. A grand opening date will be publicized soon, so keep checking your emails from Laguna Woods Village.
The delay in opening is primarily due to interior and exterior lighting issues, Southern California Edison delays, and the back order of kitchen equipment. The contractor is in the process of completing the punch list from staff. The final fire and building inspection sign-offs are expected next week.
The interior design and awning work will begin in late September, and should take about four weeks to complete. Artwork is being commissioned, and will be hung in late October.
Landscape and hardscape work is in full swing and will be completed by the end of September.
The renovated Clubhouse 2 will be both beautiful and functional. Thank you for your patience as the finishing touches are made!

RFID Decal Rollout Schedule

On September 19, the Community Access and the Security Departments initiated the Radio Frequency Identification (RFID) decal placement rollout program. The RFID decals will open the gate entry arms on the new gate system under installations at Gates 5 and 6.

Every resident in Laguna Woods Village must get an RFID sticker on their car or cars.

The new gate system will improve guest access management, make it easier to identify unauthorized vehicles, and give our security team the investigative tools they need to make the Village a safer place. This will be achieved through RFID recognition, automated gate arms, and an improved guest and vendor access entry system.

Refer to the rollout schedule for your scheduled decal application date.

Download the RFID rollout schedule by Clicking Here.

Don't Forget to Vote!

The United and Third Mutual elections are just around the corner. You should have received your voting ballot in the mail. Ballots are due back on Tuesday, September 27, 2016.

If you didn’t receive or lost your ballot, call the Inspector of Election, Martin and Chapman at 714-516-8121 (United) or 714-723-3390 (Third). You may also email them at or

Please make sure you read the instructions and completely fill out the ballot, because your vote counts! You may either mail the ballot or drop it off in person at the Laguna Woods Village Community Center Concierge, 24351 El Toro Road, Laguna Woods CA 92637.

United Makes a Deal with the Sun

Join United Mutual at a special “Bettering the Community” forum to learn more about a plan to install solar panels in four Cul de Sacs (10, 24, 28, and 38). 

On Monday, September 26 at 4 p.m. in the Board Room, representatives from the United Board, Village Management Services staff, and representative from Johnson Controls, Inc. (JCI) will present details on the solar panel install, location, project's scheduled hours, alternative parking, and traffic control.

Construction has already begun on the solar project. These panels will capture solar energy and offset the Mutual’s electric demands, thereby saving the community money while helping the environment.

Join United at this important presentation in the Community Center Board Room. All United residents are encouraged to attend. Light refreshments will be served. If you can’t make it in person, the forum will be broadcast live on Channel 6 and replayed at later dates.

United Mutual Appoints Steve Leonard to fill Director Vacancy

Steve Leonard was appointed by an 8-2 vote Tuesday to the United Mutual board for a term ending in 2018. Leonard replaced Tom Sirkel, who resigned from United last month to fill a vacancy on the GRF board.

SCE Power Outage Planned for areas in Third, United and GRF Facilities on September 23, 29 has informed Village management that a power outage will be affecting areas of Third, United, and GRF facilities on September 23 and September 29. Click on "More" to see the specific addresses.  You can also check the status of these outages by visiting and referencing the outage number # 782337 on September 23 and Outage number # 784751 on September 29.

For further information or questions about this outage, please email or call 1-800-655-4555.

Keep reading for more info and to view the SCE Power Outage Map...

Installation of Solar Panels at Garden Villas

At a special “Bettering the Community” meeting, a plan for the installation of solar panels on 12 Garden Villa buildings was presented.

Representatives from the Third Board, Village Management Services, Inc. staff and representative from Solar Optimum gave a brief presentation, detailing the location where the solar panels will be installed, the installation process, the project's schedule and information on the contractor. Following the presentation, questions from the audience were answered.

The program involves the installation of photovoltaic solar panels on 12 Garden Villa rooftops. These panels will generate power through solar energy, offsetting Third mutual energy demands, thereby saving the community money while helping the environment. Through a Power Purchase Agreement with CARE Funding, Third Mutual can take advantage of tax credits that would otherwise not be available.

Installation is set to begin Sept. 15, 2016, and will be complete by Dec. 31, 2016.

Enter your Ride in the Village Car Show!

Calling all car enthusiasts! Do you have a souped-up ride or a slick motorcycle you would like to show off? Enter it in the third annual Village Car Show taking place Saturday, October 22 at 9:00 a.m.

Owners of classic cars, modified cars, hot rods, stock cars, motorcycles and more are encouraged to participate. Entrance into the competition is only $15. Fabulous cash prizes will be awarded!

Space is limited and applicants will be given a spot on a first come, first served basis. Entrants must provide a copy of their valid driver’s license, proof of insurance, car registration, and a photo of the vehicle.

The show is free to attendees. Car owners wishing to participate can register at Clubhouse 5 Monday through Friday, 8:00 a.m. - 4:00 p.m., now through Thursday, October 20. Call 597-4382 for more information.

Oktoberfest Tickets Now on Sale in Clubhouse 1

Tickets are on sale for Clubhouse One’s Oktoberfest on Thursday, September 29. The dinner starts at 6 p.m. The menu includes bratwurst, sauerkraut, sweet & sour red cabbage, German potato salad, roasted chicken, tossed green salad, mustards, rolls w/ butter and German chocolate cake. Coffee and tea provided. Entertainment by Linda Herman on the accordion. The Dinner is catered by Jolanda. There will be a GRF no-host bar that opens at 5:30 p.m. Residents will not be permitted to bring their own alcoholic beverages.

Tickets are $17 per person in the Clubhouse 1 office while supplies last. The last day to purchase tickets or receive refunds is before noon on the day prior to the dinner. Tickets will not be sold at door or day of event.

Diners needing a bus home must make reservation with the Transportation Department, 949-597-4659, between 8 a.m. and 3:30 p.m.

For information about the dinner call 949-597-4281.

Community Workshop on September 28

Dr. Bill Liu, consulting pharmacist with O.C. Health Care Agency, will discuss a variety of topics related to vitamins, minerals, and supplements. Come learn about dietary supplements vs. prescription drugs, potential overuse of supplements, and interactions between supplements and other drugs. The Social Services Department will host this free community workshop Wednesday, September 28 from 1:30 to 3 p.m. in Clubhouse Three, Dining Room Two. No reservations required. Contact Social Services with questions 949-597-4267.

GRF Election Results

On July 28, the Corporate Members met and elected John Luebbe and Joan Milliman to the GRF Board to replace the seats vacated by Margaret Klein and Richard Johnston.  Mary Stone was elected Treasurer of the GRF Board.


Candidates File For Seats on Third board

Five candidates have filed nomination papers to run for four open seats on the Third Board, held by directors Rosemarie diLorenzo Dickins, Wei-Ming Tao, Ray Gros and Bert Moldow. Third Mutual candidates seeking a 3-year term are Joseph Camera, Rosemarie diLorenzo-Dickins, Bert Moldow, Steven Parsons and Frederic Sherman.

Ballots for both Mutuals were mailed August 26 and must be returned by 5:00 p.m. September 27. Ballots will be counted September 29 at special meetings in the Board Room – Third at 9:00 a.m. and United at 2:00 p.m.

Help the Village Take a Crack at Sidewalk Deterioration

There are over 50 miles of concrete sidewalks in Laguna Woods Village, and while the majority of sidewalks are in a good state of repair, the number of parkway trees, soil conditions, and other factors contribute to deterioration. This manifests as cracked slabs, uplifted sections, differential settlement, and depressions which can hold irrigation water. VMS staff continuously inspects these very important elements of roadways, and strives to maintain infrastructure in good repair. However, at times one of these conditions may be overlooked and staff receives communication from concerned residents pointing out the deficiencies. To expedite the repairs of these parkway locations, residents are encouraged to call Resident Services at 949-597-4600, who will route the call to the appropriate department for timely service.

Building a Heart Safe Community

The Golden Rain Foundation (GRF) is dedicated to building a Heart Safe Community, and has developed the Laguna Woods Village Automated External Defibrillator (AED) Program. There are now 24 strategically placed AED’s throughout the community, located in Clubhouses, golf course, recreation areas and the Community Center. Village Management Services, Inc. is currently training all of its employees in the most current American Heart Association standards in CPR/AED and First Aid.

Gate 5 Under Renovation

Part Two of the gate security pilot project began Aug.15 with the closing of Gate 5 to all vehicle traffic.  As part of this project, a new gatehouse will be installed with access control infrastructure, traffic lane reconstruction and landscaping upgrades.

For our active walkers, a pedestrian gate is open so residents may access Clubhouse 1 and other retail businesses seven days a week between 6 a.m. and 9 p.m.

Golfers, please access Gate 1 through the El Toro tunnel by the Lutheran Church.

Gate 6 is accessible 24 hours a day throughout the renovation to Gate 5.

During the renovation, we recommend that residents take necessary precautions when driving near the construction areas, and plan accordingly when making trips in and out of the community.

If you have any questions or comments, please contact the Projects Department at 268-2427.

Conducting Business in Your Manor

The City of Laguna Woods Municipal Code regulates a business conducted in a manor for the purpose of ensuring that there are no negative impacts on the neighbors.

When applying to conduct a business in your manor you should keep in mind that:

  • Your home should remain a home/dwelling and not be changed by the business being conducted.
  • Your business should not have employees working at the manor.
  • Business should be conducted only inside the manor and should not operate outdoors, including garage (whether attached or detached), patio, balcony or carport.
  • No signs or evidence of a business should be posted.
  • Only one room of the dwelling unit or 25 percent of the gross floor area (whichever is less) should be used for the business.
  • The business should not produce hazardous, combustible, chemicals or other materials that are dangerous.
  • Tools and equipment used in the business should not create smoke dust, noise, odors, or vibration beyond that typically found in a manor.

Keep reading for a list of many businesses not allowed in a manor.

Exciting News from Broadband Services

Broadband Services is excited to announce that support is now available on Saturdays!

If you experience problems with your Broadband Cable service, you can now call the customer service line, 949- 837-2670, on Saturdays from 8:00 a.m. to 5:00 p.m. for assistance and scheduling.

Broadband Services is also excited to announce Friday Movies on Channel 6. By popular demand, Channel 6 has expanded its movie offerings to two days per week. The Friday movies for August and September include: A Walk to Remember, A Hologram for the King, The Jungle Book, Louder than Bombs, Money Monster, and Captain America: Civil War. Friday movies air at 7:00 p.m. on Channel 6. Monday movies will continue as well; check the TV6 guide for movies and airtimes.

Village Cooling Centers Open for Hot Days

Whenever the temperature is above 90 degrees, Cooling Centers are open to residents at both Clubhouses 1 and 5 until 10:00 p.m. 

Need a ride?  Hop onto any Village bus to get to Clubhouse 1.  Or, call the Transportation Department at 597-4659 for a ride.

Cool off, relax, get a cool drink of water, and visit with friends at the clubhouses.

Hot Weather Tips:

  • Drink plenty of water; don’t wait until you are thirsty.
  • Avoid strenuous activities if you are outside or in non-air conditioned buildings. If you are working outdoors, take frequent rest and refreshment breaks in a shaded area.
  • Never leave children, elderly people, or pets unattended in closed cars or other vehicles.
  • Check on those who are at high risk to make sure they are staying cool – including seniors who live alone, people with heart or lung disease, and young children.
  • Stay cool indoors – if your home is not air conditioned, visit public facilities such as shopping malls and libraries to stay cool.
  • Wear light, loose-fitting clothing.
  • Stay out of the sun if possible, and when in the sun wear a hat, preferably with a wide brim, and use sunscreen.

Village Welcomes New Recreation and Special Events Director, Brian Gruner

Laguna Woods Village is happy to announce the addition of Brain Gruner to the executive team as Recreation and Special Events Director! Brian comes to the Village with a wealth of recreational experience, most recently holding the position of Community Services Supervisor at the City of Mission Viejo. He managed four exceptional recreation, aquatics and tennis facilities with over 25,000 users a month. Brain has directly produced annual special events and has connections with local performing arts groups and recreation class instructors.

Brian has excellent communication, supervisory, employee and interdepartmental relations, customer service, and budget control skills. Welcome, Brian!

Just in time for Brian’s arrival, the Recreation Office in the Community Center is getting new digs.  Staff is vacating the office near the back door in order to make room for the new fitness center.  Look for Brian and his staff in the previous Globe offices. The move will take place before the end of September.

Coyote Alert

Laguna Woods is experiencing increased coyote activity. Laguna Beach Animal Control has reported that there have been three coyote attacks on Laguna Woods Village pets, since Tuesday, June 21. The attacks all occurred near Gates 11 and 13.

Keep your cats inside and your dogs always on a leash when they are out of the house. Carry a stick and a whistle or rattle and walk with others if possible. Avoid walking your dog in the early morning hours or anytime after dark.

To report a coyote, especially one exhibiting unusual or stalking behavior, call Animal Control at 497-0701.

Click here for a City flyer on coyote awareness

Keep reading for watch a brief PSA on coyote safety.

Recreation Classes Punch Cards

Prepaid punch cards for Recreation Division classes are now available for purchase at the clubhouse office where the class meets Monday through Friday from 8:00 a.m. to 5:00 p.m. Class punch cards may be purchased with a major credit card or check payable to GRF. Multiple cards may be purchased at one time. Recreation Division classes are for Laguna Woods Village residents only; please be prepared to show your resident ID card when making a purchase.

Clubhouse 1 - Ballroom with Ed Van Ornum, Ballroom with Candi Davis, Flexibility Training with Brittany Kelley

Clubhouse 2 (after reopening) - Line Dancing with Doug Houston, Zumba with Mia Alicea

Performing Arts Center - Tap Dance with Letty Smyth, Belly Dancing with Jheri St. James

Clubhouse 5 - Ballroom with Candi Davis, Line Dancing with Doug Houston (during CH2 renovations only)

Clubhouse 6 - Piloxing with Rachel Gibson, Zumba with Mia Alicea

Clubhouse 7 - Tennis with John Prickitt

The Recreation Division office, located inside the Community Center will continue to sell all prepaid class cards. Call 949-597-4273 for more information.

SCE Rotating Outage Procedures and Policies

Since summer is upon us, we believe it is prudent to review Southern California Edison’s (SCE) rotating outage procedures and policies, as well as the Outage Notification Communications (ONC) programs that SCE would use in the event of rotating outages.  State Officials have stated there is an increased a possibility of rotating outage events due to the recent restricted operations of Southern California Gas Company’s Aliso Canyon natural gas storage facility that services Southern California.

In the event the California Independent System Operator (CAISO) declares a Stage 3 alert creating a rotating outage event, SCE will use both the ONC and the SCE Alert programs to communicate with our customers.  Note that SCE will also follow these same notification procedures for other major emergencies such as wildfires, inclement weather or earthquakes that can cause significant interruptions and/or lead to transmission Stage 3 alerts.

Kitchen Fee For Residents or Clubs

During the April 5, 2016 GRF Board Meeting, a resolution was passed regarding a kitchen fee for residents or clubs.

A $25 kitchen fee will be charged when major appliances in the kitchen are used for meal preparation/service while renting a small dining room. The small dining rooms include Clubhouses 1 and 2 Dining Rooms and Clubhouse 6 Main Lounge.

A $50 kitchen fee will be charged when major appliances in the kitchen are used for meal preparation/service while renting a large dining room or a Main Lounge. The large dining rooms include the Clubhouse 3 Dining Rooms, and Main Lounges in Clubhouses 1, 2, 5, and 7.

Major appliances include the stovetop, oven, dishwasher, propane BBQ, and pantry access (dishes, flatware).

The use of the refrigerator, freezer, microwave and or coffee urns ONLY will not result in a charge.

This kitchen fee does not apply when a GRF approved caterer is providing service to group; the caterer pays a separate fee.

This fee will be collected by Clubhouse Staff when arranging for setup needs and check should be made payable to GRF.

Art, Art, Everywhere!

The Laguna Woods Art Association has kindly loaned club members’ art work which is displayed at the Community Center. Nearly 80 artists competed to showcase their art and the finalists were chosen by a panel of six Art Association members and three VMS staff. Stop by and take a self-guided tour.



Get Connected Phone List

Click here for a list of phone numbers helpful to new and existing residents.




Lost and Found List Now on Village Website

If you have lost an item in the Village, please click here to see a list of recently found items.  If you see your item on the list, you may call 949-597-4435 or email  You will receive a response within 24 hours.



Resident Volunteer Opportunity

Be a volunteer. Bring companionship to your neighbors. If you have two free hours each month to visit, consider being a Friendly Visitor. The Social Services Department is recruiting men and women for its Friendly Visitor Program. Required training classes are planned for two Tuesdays in September. For more information, please call Dawn Hibbs, volunteer coordinator, at 949-597-4376.

Missing Your Trash Can?

As you may know, the Village is now using Waste Management for trash service.  It has come to our attention that some residents are without a trash can since our previous trash provider, WARE, is picking up their trash cans but Waste Management hasn't delivered some of the new ones yet.

If you not yet received your new trash can from Waste Management, please call them at 714-558-7761 and they will deliver one to you.  You may also make this request on their website at

Q&A with Broadband Services Director Russ Ridgeway

The Broadband Services Division at Laguna Woods Village provides quality cable television and high-speed internet services to the Community. A lot of work goes on behind the scenes to ensure that the cable lineup reflects the demands of the resident viewers at a price that is affordable.

Russ Ridgeway, Broadband Services Director, explains how he and his staff accomplish this goal on the behalf of GRF, and answers some frequently asked questions, in the following Q&A:

Where does GRF get the television programming that it offers to the residents of Laguna Woods Village?

GRF has contracts with each cable TV programming provider. That means since there are hundreds of channels on the cable system, there are hundreds of contracts that must be negotiated and complied with. GRF either negotiates directly with a provider or joins into a universal contract that has been negotiated by the National Cable TV Cooperative (NCTC), which represents hundreds of small cable companies, including GRF. By joining together the members have much more bargaining power than if each acted independently.

Fortunately, programming agreements are usually multi-year contracts so not every contract is negotiated each year.

Third Mutual to take Proactive Measures for Outdoor Water Conservation

Due to the ongoing drought conditions affecting Southern California, El Toro Water District is now applying a drought penalty to Tier 3 and 4 irrigation water as of August 1, 2015.

Because of the new ETWD water budget formula, Third Mutual’s high tier water bill jumped from previously less than $3,000 to nearly $60,000 in August 2015, and to over $10,000 in September 2015. Third Mutual is currently protesting these charges.

Recycled water is not subject to tiered pricing as potable water is, and in Third Mutual, approximately 125 out of 273 irrigation water meters have been converted to recycled water. The majority of non-recycled irrigation water meters remaining are in the Gates 9, 11, and 14 areas. Third is looking closely at ways of reducing outdoor water usage in these areas.

Keep reading...

Town Hall Meetings, Board Updates, and More Available on the Village YouTube Channel!

Did you know? Laguna Woods Village has a YouTube channel! There you will find an abundance of informative Community videos, including weekly Board updates, Multi-Boards Town Hall Meetings, Meet the Candidates meetings, and so much more!

Check out the Village YouTube Channel by clicking here:

How to Report Water Waste

If you witness water waste, here’s how to report it

Many of us have witnessed water abuse: flooded sidewalks, running hoses, broken water lines, sprinklers running on rainy days. In the middle of a drought, that’s painful to watch and no longer acceptable.

El Toro Water District – which serves Laguna Woods and surrounding communities – would like your help. If you see water waste, talk to your neighbors. Or inform El Toro Water District of the problem. Here’s how:

  • Go to and click on the yellow bar that says “Send a Report.”  (It’s near the bottom of the home page.)
  • Or call El Toro Water District Customer Service at 949.837.0660 during business hours.

It is not necessary to contact Village Management Services, Inc. or Laguna Woods officials.

Construction Noise Permitted only During Approved Hours in Laguna Woods Village

In the interest of protecting the quiet enjoyment of each residents’ manor in Laguna Woods Village, Third Laguna Hills Mutual (Third) and United Laguna Woods Mutual (United) have adopted hours that construction work may take place in the community.

The approved hours for construction work differ between Third and United Mutual:

In Third Mutual, no construction work for or by the residents shall commence prior to 7:00 a.m. and no work shall be permitted after 6:00 p.m. Monday through Friday. Work on Saturday shall be permitted from 9:00 a.m. to 2:00 p.m. for work that results in construction-related noise (e.g. cutting tile, hammering, use of power tools). For work that does not result in excessive noise, such as painting and carpet installation, permitted Saturday hours are 7:00a.m. to 6:00p.m. No work whatsoever shall be permitted on Sunday.

In United Mutual, work may be performed on Monday through Friday, from 9:00 a.m. to 5:00 p.m. No work whatsoever shall be permitted on Saturday or Sunday.

Contractors performing emergency work at the direction of the Boards and the managing agent are exempt from the time and noise restrictions listed above.

If construction work by or for a resident takes place outside of these defined hours, the resident may be held responsible for the nuisance, which may include disciplinary action or a fine.

UCI 90+ Study Seeking New Recruits for Groundbreaking Successful Aging Research

The 90+ Study of the University of California Irvine announces the expansion of its study of the oldest-old, those aged 90 years and older.

This study, begun over 10 years ago (in 2003), was recently highlighted on CBS’s 60 Minutes and in the Orange County Register. It has also received considerable attention from the scientific community as it is one of the largest studies of the oldest-old and has produced significant findings related to longevity, successful aging, and dementia.

About 1500 Laguna Woods Village residents are members of this select group but more are needed. 

Keep reading...

Community Project Updates

The Village boards and managing agent strive to maintain a beautiful and sound community, so there are always multiple maintenance and landscaping projects going on in Laguna Woods Village! Click through for brief updates on many ongoing maintenance and landscape projects in and around the community.

Avoid the Scams!

By Laguna Woods Village Security Director Tim Moy

Over the course of my law enforcement career, I had the opportunity to directly supervise or manage multiple investigative teams. One such assignment was the Economic Crimes Detail where I witnessed firsthand the shameless criminal enterprises that target our elderly communities. I was well aware of the frauds, scams and other forms of theft aimed indiscriminately at various demographics across our county, however, what was most appalling was the directed attack against our seniors.

Even with laws in place designed specifically to protect our senior citizens, financial elder abuse continues to be a growing problem within our society. Sadly, criminals who make a living stealing from others have no moral compass and will not hesitate to swindle the hard-earned life savings of unsuspecting victims, especially seniors. As you know, most criminals are opportunistic in nature and will prey upon those who offer the greatest return at the lowest risk of being identified and/or prosecuted. Unfortunately, in many cases, seniors fall within this group and potentially make ideal targets.

Despite ongoing efforts to educate our communities on the most current scams, many will still become victims. Although some forms of theft are difficult to avoid, staying informed and vigilant are the first steps to identifying and preventing a potential scam.

Keep reading for a few of the more common financial scams occurring within our region...

The Community Center

The Laguna Woods Village Communtiy Center is located at 24351 El Toro Road, Laguna Woods, CA 92653 (949) 597-4200. 

Many facilities at the Laguna Woods Village Community Center are available to residents, clubs and organizations.
Keep reading for details!