All Community News
What's up this week in the Village?
In the Spotlight this week:
- Recreation Master Plan Town Hall Meeting on Monday, June 10
- Save the Date! Second Annual Laguna Woods Village Anniversary Golf Tournament on Sept. 12
- 5th Annual Battle of the Fitness Centers - Registration June 3 through July 15th
- Fun Club Happenings!
Read on for this week's Village Spotlight!
United Board Changes
The following directors resigned from the United Board on 6/11/2013:
Roger Turner – President
Catherine Brians – 1st VP
Mary Stone – Treasurer
Charles Hammer – Secretary
John Dalis
New officers are:
Phil Doran – President
Jack Bassler – 1st VP
Barbara B. Howard – 2nd VP
Pat English – Treasurer
Jerren Auble – Secretary
United will appoint replacements for the five vacant Board positions (caused by the resignation of John Dalis, Catherine Brians, Mary Stone, Charlie Hammer, and Roger Turner) at its next regularly scheduled Board meeting on July 9th.
There are 3 three-month positions and 2 one-year positions to be filled.
If you are interested in serving on the Board:
- Please pick up an application from the General Manager’s office, and return the completed application along with a minimum 200-word statement to the GM’s office no later than 5:00 on June 28th.
- Applications must be received in order to become a qualified candidate.
- Please specify if you are applying for one of the 3 three-month positions or the 2 one-year positions. Qualified candidates will make a 3 minute presentation to the Board regarding their candidacy at the July 9th meeting.
United Budget Meetings
The United Budget meeting scheduled for Thursday, June 13 has been canceled. The United Budget meeting will now take place on Friday, June 28 at 9:30 a.m. in the Community Center Board Room.
Click here for the Budget Calendar.
Phone Line Hit
At approximately. 9:45 am this morning (6/14), a contractor working on the El Toro Water District Recycled Water Project, hit an AT&T telephone line.
Bldgs. 2404 & 2405 appear to be the only structures affected. AT&T anticipates that the repairs be completed by approx. 6:00 p.m. tonight.It is unknown at this time how many residents may be affected. Service will be restored as soon as possible.
World Elder Abuse Awareness Day Event on June 20
Join us on Thursday, June 20 from 10 a.m. to 12 p.m. at Clubhouse 3. Your heart, voice, hands, and mind are needed to make a difference. Join us to learn what you can do, and unite with people of all ages who stand for the dignity of older adults and the elimination of elder abuse and neglect.
A passionate group of professionals and community members will share their knowledge on preventing, detecting, and reporting elder abuse. You can also learn about what ANYONE can do to take a stand against elder abuse! Lunch will be provided.
If you would like to, you may bring a new item (blanket, gift card, clothing, toiletries) that will be directly distributed to an older adult in Orange County suffering from elder abuse or neglect.
RSVP by Thursday, June 13th to reserve your seat and lunch. Call the Office on Aging, 800-510-2020.
Click here for a flyer on this event.
centeronelderabuse.org/AgelessAlliance_OC.asp
SCE Planned Outage Notification for June 18
SCE will soon perform maintenance on the electrical system in the area. In order to do this work safely, we must temporarily interrupt electric service and turn off power. This outage will allow us to upgrade the infrastructure, make needed improvements, and complete other repairs. We apologize for any inconvenience this temporary service interruption may cause, and we appreciate your understanding as we work to increase system reliability.
Please advise your personnel of the following:
Planned Outage # 567069 scheduled to start on 6/18/2013 at 9:00 AM and end on 6/18/2013 at 5:00 PM will affect service at the following address(es):
SCE Planned Power Outage Notification for June 18

This is to remind you that SCE will perform maintenance on the electrical system in the area. In order to do this work safely, we must temporarily interrupt electric service and turn off power. This outage will allow us to upgrade aging infrastructure, make needed improvements, and complete other repairs. We apologize for any inconvenience this temporary service interruption may cause, and we appreciate your understanding as we work to increase system reliability.
Please advise your personnel of the following:
Planned Outage # 567068 scheduled to start on 6/18/2013 at 9:00 AM and end on 6/18/2013 at 5:00 PM will affect service at the following address(es):
SCE Planned Outage Notification for June 19

SCE will soon perform maintenance on the electrical system in the area. In order to do this work safely, we must temporarily interrupt electric service and turn off power. This outage will allow us to upgrade the infrastructure, make needed improvements, and complete other repairs. We apologize for any inconvenience this temporary service interruption may cause, and we appreciate your understanding as we work to increase system reliability.
Planned Outage # 568117 scheduled to start on 6/19/2013 at 11:00 AM and end on 6/19/2013 at 12:30 PM will affect service at the following address(es):
SCE Planned Power Outage Notification for June 19
SCE will soon be performing maintenance on the electrical system in the area. In order to perform this work safely, we must temporarily interrupt electric service and turn off power.
This outage will allow SCE to upgrade aging infrastructure, make needed improvements, and complete other repairs.
Planned Outage # 568207 scheduled to start on 6/19/2013 at 1:00 PM and end on 6/19/2013 at 4:00 PM will affect service at the following address(es):
5th Annual Battle of the Fitness Centers - Registration June 3 through July 15th
Who will reign supreme? The Recreation Division Fitness Staff is proud to present the 5th Annual Battle of the Fitness Centers!
Registration will be held from June 3rd through July 15th at both fitness facilities. All residents who use the centers are encouraged to sign up and join their Fitness Center’s team.
To participate, residents must be registered in at least three events. In the Battle, a team of residents representing the Clubhouse One Fitness Center and another team representing the Community Fitness Center will compete for this year’s championship. Individuals compete in their own age and gender divisions. The winning team will earn the right to display the trophy in their Fitness Center for one year.
Make sure to come to the Fitness Centers and pick up a registration packet!
All residents and guests are welcome to attend the Opening Ceremonies on Monday, July 29th from 9:00 a.m. to 10:00 a.m. on the Clubhouse One patio. At this kickoff, there will be an introduction of the reigning champions, distribution of T-shirts for this year’s Battle, and team photos. This is a great opportunity to show support for your Fitness Center and for your friends and neighbors who are participating.
This year’s Battle of the Fitness Centers competition is proud to be sponsored by 2013 Title Sponsor, Humana.
United Mutual Votes to Remove the 6-Month Lease Restriction
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The vote to reverse Resolution 01-13-50, the rule that removes the 6-month sublease restriction is as follows:
YES, I want to keep the 6-month sublease restriction - 1226
NO, I want to remove the 6-month sublease restriction - 2904
Time to Renew Annual Guest Passes and Non-Resident Owner Passes
The current Annual Guest Passes and Non-Resident Owner Passes will expire June 30, 2013. Effective immediately, applications are available at all Clubhouses, the Towers, the Village Library, and in the Laguna Woods Village Community Center. Both applications can also be accessed on the Laguna Woods Village website at www.lagunawoodsvillage.com. Go to Resident Links > Forms. Each form is highlighted in colored boxes for quick access.
A maximum of five Annual Guest passes can be issued per manor for Resident Members only. One application can be used for all five passes. Non-Resident Members are allowed one pass for each owner. New passes will be effective July 1, 2013 through June 30, 2014.
Applications are now being accepted. All applications must be returned to the Community Access department in the Laguna Woods Village Community Center located at 24351 El Toro Road, or mailed to Professional Community Management Inc, Agent, Attn: Community Access, PO Box 2220, Laguna Woods, CA 92654-2220. Each application must be accompanied with a legal-sized self-addressed stamped envelope so that passes can be mailed accordingly. Stamps should be the Forever Stamp to ensure delivery. The mailing of passes will begin no later than June 1, 2013.
Applications not received by May 31 may not be processed in time to meet the June 30 expiration date of the existing passes. Passes will be processed in the order received. Applications that are incomplete are not accompanied by an appropriate self-addressed stamped envelope, or for any reason cannot be processed without additional information, will be delayed and will be processed as time permits.
Please be advised that passes will not be processed at the counter during this renewal period.
Annual Lottery for Clubhouse Reservations

It is time again for the Recreation Division to hold its Annual Lottery for Clubhouse Reservations for 2014 (excluding Clubhouse Three Auditorium). Beginning Wednesday, May 15 you may pick up lottery cards at any Clubhouse Office or the Recreation Division Office in the Community Center building. The cards are to be filled out with the date of the event being planned for 2014, the choice of facility, the type of event, as well as a second and third choice of date and facility. Be sure to get cards filled out and turned in to the Recreation Division Office by the cut off date: 4:30 PM, Friday, June 14. No late lottery cards will be accepted under any circumstances. The process may take up to 8 weeks. Everyone who put in a request will be notified by mail. Please do not call with questions about your date until after August 15, or until you have been notified by mail.
The purpose of the Lottery is to secure dates in advance for events that require long range planning, such as anniversaries, special birthdays, family reunions, holiday celebrations, special club events, etc. This will be the first time any dates for 2014 will be accessible. After the lottery dates are booked, reservations for 2014 can be booked as usual in the Recreation Division Office, Monday through Friday, 8:00 AM to 4:30 PM. We are closed from 12:00 PM to 1:00 PM for lunch. If you have any questions, please call 597-4227.
El Toro Water District (ETWD) Recycled Water Expansion Project Construction Updates
As part of the comprehensive Recycled Water Expansion Project, El Toro Water District began construction on Monday, March 18 on Ridge Route Drive. Construction began on Ridge Route near the intersection of Avenida de la Carlota and will move west through Moulton Parkway and on toward Santa Vittoria Drive. It is anticipated the construction will be complete by the end of June 2013.
If possible, we encourage you to avoid travel on Ridge Route during construction hours: Monday to Friday 9:00 a.m. to 4:00 p.m.
For day-to-day updates on all construction involving this project, please click here.
For a Smart Map which illustrates current and upcoming construction, please click here.
Visit the ETWD project website for more details - www.etwd.com
UPDATES: Moulton SMART Street Widening Project Underway, Expect Traffic Delays
The widening of Moulton Parkway for the County’s SMART Street project is underway. Moulton has been narrowed to two lanes in each direction from El Toro Road to Santa Maria. The road has been narrowed in to allow modification to the medians.
Completion of the Moulton SMART Street Widening project in Laguna Woods is anticipated by March of 2014 (weather permitting). Construction updates will be posted here as they are available from the County of Orange.
UPDATES:
Phase II of Moulton Widening extends from the bus stop just north of El Toro Road to Santa Maria along Moulton Parkway. The construction for the project is being overseen by the County of Orange. The Contractor has almost completed Phase 1 of the project along the center of the roadway. The Contractor is going to start Phase 2 work on the east side of the road along the golf course up to the Garden Center. There will be the following traffic closures until mid-June 2013 along Moulton Parkway:
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Southbound #1 lane along the median will remain closed 24 hours
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Northbound #3 lane along the golf course 9:00 a.m. to 3:00 p.m.
Phase II work over the next month will include fence installation in the golf course at the temporary construction easement, clearing and grubbing, tree removal and demo. Further details on the phasing and areas of impact will be available once the Contractor’s schedule is finalized. Updates on the project will be posted here and on the City of Laguna Woods website.
New Hours and Location for Community Center Print Shop
Effective May 6, the Community Center Print Shop new hours will be Monday thru Friday, 8 a.m. - 11 a.m. & 1:30 p.m. - 4 p.m.
Also, there is a new location of the Printing window. It is no longer located where the Property Services windows are but is now located in the hallway heading down towards the Redwood room. There is a window there where you can order copies you need. Please note that there is a charge for copies.
Gate 1 to Remain Open During Improvements
Gate 1 will be undergoing some improvements and renovations starting April 1 and continuing through July. The renovations include a new gatehouse, reconfiguring the entryway for improved security and traffic flow, a new parking area, new signage and wall treatment, and additional security cameras. Gate 1 will remain open, but expect some traffic delays during this time.
Residents and visitors who typically use Gate 1 to enter and exit the community may opt to use Gates 2 and 3 during the Gate 1 renovation project since there may be some traffic delays during the renovations.
Please note: Residents who don’t have a valid gate pass or who haven’t been called into the gate clearance system by their sponsor will be routed to Gates 2 or 3 for entrance. It is encouraged that residents who have guests that need access to Gate 1 during construction obtain a valid pass from the Property Services desk in the Community Center or call their guest into the Gate Clearance System, (949) 597-4301, prior to their guest arrival.
Gate 1 entrance will be closed to commercial vehicle traffic during the renovation starting April 1, 2013. Click here for a Commercial Vehicle Detour Map.
Golf Cart traffic shall use the El Toro tunnel during construction.
Says General Manager Jerry Storage, “We appreciate the cooperation of residents and their guests who may experience some delays at Gate 1 during the renovations. We do understand that this will pose an inconvenience and we apologize in advance. We are sure residents will agree, however, that any short-term inconvenience will have been worthwhile once they see the fantastic upgrades to Gate 1.”
During the improvements to Gate 1, residents hosting events at their manors, Clubhouse 1, or Clubhouse 3 should allow for additional time for guests to get through Gate 1 or to re-route guests through other gates.
Aliso Creek Foot Bridge, Service Road Improvements Begin May 2
The Aliso Creek Foot Bridge and service road improvements are scheduled to begin on May 2 and the project expected to take three months to complete (weather dependent).
Major repairs and improvements will take place at the Aliso Creek service road, walking path and foot bridge. Construction of a new Aliso Creek foot bridge will occur to replace the old bridge, which collapsed due to rain events, and repairs and improvements will be made to the adjacent service road, which has eroded and narrowed over time. Residents will not be permitted to walk along this portion of the creek while construction is underway because of safety concerns. .
Keep reading for an area map of the project...
County Courthouse in Laguna Hills to close on July 1
The county courthouse in Laguna Hills will shut down permanently on July 1.
At that time, all Laguna Hills court cases will be transferred to the Harbor Justice Center at 4601 Jamboree Road in Newport Beach.
Traffic hearings will move even sooner. Effective Monday, May 6, those cases will be heard in Newport Beach
Laguna Woods Village Recreation Master Plan
There will be a Town Hall meeting about the Recreation Master Plan at Clubhouse 5 at 1:30 p.m. on Monday, June 10. Residents are encouraged to attend and learn more about the plan and ask questions.
Channel 6 will broadcast this Town Hall meeting on June 14 and June 19 at 2 p.m
Laguna Woods Village Recreation Master Plan Summary
GRF Recreation Master Plan Fact Sheet and FAQs
Synopsis of May 15, 2013 Recreation Master Plan Ad Hoc Committee Meeting
May 8 Director's Corner Community-developed Recreation Master Plan Near Completion
For the history and prior report, please see Recreation information below.
The Laguna Woods Village Recreation Master Plan provides recommended guidelines for future capital improvement projects that would change, add to, or improve existing Laguna Woods Village facilities is now completed.
Please click on these links below to view the guidelines.
Recreation Master Plan 2013
Recreation Master Plan 2013 APPENDIX
Also, a copy or two of the Recreation Master Plan 2013 are available in the Village Library. Residents may also buy a copy of the plan from the Copy window in the Community Center.
The Master Plan was officially adopted by the GRF Board at their March 2013 Board Meeting. GRF also established a Recreation Master Plan Ad Hoc Committee tasked with using the adopted Master Plan as a guide to prepare a short-, mid- and long-term plan of improving GRF recreational facilities (referred to as the “Plan”). Four Plan alternatives, that were previously discussed by the Committee, were formally presented at their April 3 meeting. Below is a copy of the agenda package that outlines maps with the location of the proposed projects, cost estimate tables, comparison tables and a summary of the “domino” effect for each Plan alternative:
April 3, 2013 Agenda Package with Master Plan Alternatives
The Committee reviewed the Plan alternatives at their April 17th meeting. The Committee endorsed Alternative 3: Centralize Fitness, New Gate 12 Main Lounge. This endorsement will be reviewed at the May 7th GRF Board meeting for ultimate approval prior to proceeding to the Phase 2 – Planning.
All residents are encouraged to attend the upcoming meetings about the Recreation Master Plan.
OCFA Safety Bulletin - Tree Fires
From the OCFA:
Several intentionally-lit tree fires have occurred in Laguna Woods Village in the area of Algarrobo and Punta Alta Streets over a two month period. Fires can cause death, injury, and property damage, as well as being a nuisance the community. Your safety and wellbeing is our primary concern. If you discover any fire or see anyone suspicious, call 911 and report it immediately. If you have any information on recent fires in your community, please contact Orange County Crime Stoppers:
• Call: 1-855-TIP-OCCS (toll free)
• Click: www.occrimestoppers.org
• Text: TEXT the letter OCCS plus your tip to 274637
Remember, always be fire safe –
• Test your smoke alarms monthly change the batteries twice a year
• Know where the nearest fire extinguisher is located and how to use it
• Never leave your kitchen unattended while cooking
We appreciate your partnership in making Laguna Woods Village a safe and thriving community.
Note from managment: After calling 911 or the Sheriff, residents should also report suspicious activity to Laguna Woods Village Security at 580-1400.
Annual Report Highlights Fantastic Year for Laguna Woods Village
Community named One of Nation’s Top 10 Retirement Communities in 2012
As detailed in an annual report released this month on community-wide accomplishments, 2012 was a great year to live in Laguna Woods Village.
“We’re pleased to share with our residents the tangible results of a combination of Board initiatives and innovative community management and oversight,” said Jerry Storage, General Manager of Laguna Woods Village. “We encourage everyone to up a copy of our annual report and see the great things that are happening in our community.”
Among the highlights: TopRetirement.com readers voted Laguna Woods Village one of the top ten best places to retire in the United States.
Keep reading...
Budget Calendar for Development of 2014 Business Plan
Click here for a copy of the Budget Calendar, which includes meeting dates and locations where development of the 2014 Business Plan will take place.
Business planning meeting recaps will be posted at the following links as the Meetings for Development of the 2014 Business Plans are underway.
Click here for the Third Mutual Business Planning Recap
Click here for the United Mutual Business Planning Recap
Click here for the GRF Business Planning Recap
Click here for the Mutual No. Fifty Business Planning Recap
United Mutual Seeking Resident Comments on Bylaws
During the current United Bylaws review, the United Governing Documents Review Ad Hoc Committee invites comments from United Members to ensure their opinions are considered during this important review process. Submissions will be accepted using the established form, available for members’ convenience in two formats: a handwritten form available for a designated deposit-box in the Community Center lobby, or by electronic form on the Village website. Keep reading for instructions...
Recreation Division Office Hours
The Recreation Division Office will be changing current office hours, which will be put into effect as of February 1, 2013. Our new office hours are Monday through Friday 8:00 am to 4:30 pm, we are closed for lunch 12:00pm-1:00pm. If you have any questions please call 597-4273.
New Recycling Pickup Schedule
Saturday recycling pick up has been moved to weekdays. To see the current recycling pickup schedule, please click here.
Non-Resident Gate Access for Clubhouses
This information is to provide a detail of the acceptable methods for providing access into the Community for non-residents who will attend an event at a clubhouse.
1. Gate Clearance Line, 949-597-4301 (24 hours a day, 7 days a week)
Any resident can authorize up to three (3) guests by phoning Gate Clearance. Only one person per vehicle needs to be cleared, regardless of how many passengers are in a vehicle.
2. Gate Clearance Form
This Form is used when four (4) or more guests need entry. A resident must submit the completed Form to the Community Access department at the Community Center at least four (4) business days in advance of the event. There is no limit to the number of guests who may be listed; however, you must be specific as to their date(s) of entry. Guests’ names can be authorized for up to six (6) months. The First Names of the guests is how the Gate Ambassador will identify the arriving party. Only one person in a vehicle needs to be cleared, regardless of how many passengers are in a vehicle.
Available at www.lagunawoodsvillage.com ? Resident Links ? Forms. Also available at the Community Access desk, and the Recreation Office.
3. Gate Clearance Form with Tear Off Flyer
A Gate Clearance Form may be submitted to the Community Access department with an approved Tear Off Flyer rather than a list of guest names. The sponsor will complete the form with the Event Information. The guests must then fill in their Visitor Information on the bottom of the Tear Off form, and submit it to the Gate Ambassador upon arrival at the gate. Available at www.lagunawoodsvillage.com ? Resident Links ? Forms.
Also available at the Community Access desk.
4. Box Office Tickets
Only tickets from the Clubhouse Three Box Office will authorize guest entry through the
Gates. Clubs and individuals are not allowed to produce their own tickets for Gate entry.
5. Station a resident at the Gate to authorize access for arriving guests. NOT RECOMMENDED
A resident can go to a Gate in anticipation of the arrival of guests not previously cleared using the methods described above; however; it is highly discouraged due to safety concerns and inefficiencies created for Security staff. This method should only be used when absolutely necessary.
ETWD Expands Recycled Water Treatment and Distribution
El Toro Water District (ETWD) is undertaking a comprehensive, multi-phase Recycled Water Expansion Project that will enhance local water supplies and reliability, reduce dependence on imported water and expand recycled water deliveries to meet future customer demand.
The Recycled Water Expansion Project includes two components.
• The District will expand its existing Water Recycling Plant to allow for the delivery of up to 1,675 acre feet per year of recycled water. One acre foot of water is the equivalent of enough water for two families of four for a year.
• Simultaneously, the District will construct approximately 100,000 feet or 19 miles of recycled water pipeline beneath the roadways in Laguna Woods and the northwest portion of Laguna Hills.
Fact Sheet about Recycled Water Expansion Project
Construction Alerts
Link to ETWD Recycled Water Expansion Project Website
Keep reading...
19 Restaurant and Lounge Introduces New Dinner Menu, Wine List, and Desserts
All the dinner entrées come with soup or salad and are larger in portion size than lunch entrees. Also, the pasta section has been expanded to include angel hair alla checca and fettuccine stroganoff. An additional pizza selection has also been added, as well as three additional dinner salads.
Keep reading...
Development and Renovation at and around Oakbrook Village (Trader Joe's) Shopping Center
The City of Laguna Hills
On November 13th, the Laguna Hills City County approved a transformative two-phase redevelopment proposal for the existing Oakbrook Village Shopping Center. Laguna Hills City Council members praised the plan as the future of Laguna Hills and confirmed the project met the goals of the Urban Village Specific Plan.Keep reading for details and to view a site plan...
Closure of Recycling Center at Via Campo Verde
Effective January 1, 2013, the Resident Recycling Center located at the Maintenance Center on Via Campo Verde will be closed. The use of this facility has dropped significantly in the past year due to the newly integrated community-wide recycling program. In addition to the minimal amount of recyclables being dropped off, without the added income from the newspapers, it will no longer be possible to make a profit and, therefore, no longer practical to keep the center open.
Residents may now Recycle Newspapers in Blue Bins
Ware Disposal has removed all newspaper carts within the Village, and residents no longer need to separate their newspaper when recycling. The newspaper recycling bins at the Maintenance building have also been removed. Village residents may now place their old newspaper into the blue recycling bins with their mixed recycling.Consolidating the newspaper into the blue bins has freed up space within the trash enclosures, which had become overcrowded due to the recent expansion of the recycling program. Not only is the single-bin recycling more convenient to all the residents, consolidating the recycling will have an anticipated cost savings of approximately $106,000 per year.
If you find that your blue recylcing bin is getting too full before pickup, please contact Property Services at 597-4600. Once a pattern/need is determined the service level can be increased either by increasing the current collection schedule or by adding more bins, if room is available.
Please note that Saturday recycling pick up has been moved to weekdays.
To see the current recycling pickup schedule, please go to www.lagunawoodsvillage.com, then click on Resident Link, Community News and look for article entitled "New Recycling Pickup Schedule."
Read this before Installing a Satellite Dish
If you are considering installing a satellite dish, be sure to check your Mutual’s Alteration Standards and secure the necessary Alteration Permit prior to installation. Members may be required to remove an unapproved or improperly installed satellite dish or face disciplinary action, so save yourself the cost and headache by adhering to the following procedures set forth by the Mutuals. Both United and Third Mutual have Alteration Standards for the installation of satellite dishes. Each Mutual’s Architectural Standards are available at the Alteration Permits office and on the Laguna Woods Village Website. If you intend to follow the Alteration Standard, you may obtain an Alteration Permit over-the-counter at the permits desk prior to installation.
Keep reading...
Are you part of the Key File Program?
Residents may place a copy of their manor key on file at the Community Center for the resident’s use in case the resident loses their key.The Key File Program is a voluntary program in which Members may place on file in the Community Center at no cost a copy of their manor entry key, to be used in case of emergencies. Emergencies would include not only manor access by the Member in the event they misplace their copy of the entry key, but also includes emergency situations such as checking the welfare of a Member (welfare checks) by Security or potential property damage checks by Maintenance personnel.
In the event of an emergency that requires access to the manor, an attempt will be made to contact the Member for access. However, depending on the nature of the emergency, and the potential need to respond expediently, a key on file may be provided to Security to provide access to the manor without the Member first receiving notification. Examples of when this might occur include: 1) welfare checks on the occupant of the manor, 2) emergency rescue or response such as 911 calls, where Security will attempt to have the key available to rescue workers upon their arrival, and 3) attempt by Maintenance personnel to remedy a critical situation that is leading to property damage, such as a plumbing leak or electrical problem.
For cases where Security is required to access the manor in the absence of the Member, either by use of a key that is on file or by assistance from the Carpentry Department, a notification of entry will be placed on the door by Security advising the resident of the entry.
You may also fill out an Emergency Notification form and return it Laguna Woods Village Community Center,
or mail to: Laguna Woods Village Security Division, PO Box 2220, Laguna Woods, CA 92654-2220.
SoCal Water$mart Rebates Available for High Efficiency Clothes Washers and Toilets
If you have or are planning to install a high-efficiency clothes washer or toilet in your unit, save the receipt! You may be eligible for a rebate through the SoCal Water$mart Program. The SoCal Water$mart Program is Metropolitan Water District’s (MWD) region-wide program for the residential sector, designed to capture water and cost savings through water efficient product rebates. Rebates are available for homeowners throughout MWD territory for the purchase of water-saving indoor and outdoor products. Qualifying products include high-efficiency clothes washers and high-efficiency toilets. Laguna Woods homeowners are eligible to receive the SoCal Water$mart Rebates.
Apply online at www.socalwatersmart.com, or call the MWD SoCal Water$mart Program hotline at 1-888-376-3314. When filling out the application, please write “HOA Pays Bills” for the billing name.
Please note: some residents were denied a rebate because zip code 92637 was erroneously classified as a commercial area by MWD. This error has been corrected by MWD. If you previously applied for a rebate and were denied because you were told you were a commercial account, you may reapply.
Face Masks Available from the Disaster Preparedness Task Force
The Disaster Preparedness Task Force has for sale individually hygienically packed "NIOSH" "N95" foldable face masks. These are single-use masks and are the same masks included in our 3-day Survival Bags. Also good for use after a severe quake which could spew dirt and dust. The masks are sold at cost for 60 cents each or a box of 20 for $12.00. Kept sealed, dry and out of sunlight, they should last indefinitely. Keep reading for more information...
SCAM ALERT: Residents Receiving Spam from Illegitimate PCM E-mail Addresses
Residents have reported receiving spam and/or malware from illegitimate Professional Community Management (PCM) e-mail addresses. If you receive an e-mail from a pcm-inc.org e-mail address you do not recognize, do not open it or click on any links contained within the e-mail message. Residents are advised to be suspicious of any e-mail where the name is unfamiliar, comes from a generic group like “support” or “accounting”, the subject line has spelling mistakes, the email contains links or attachments, or the subject line is awkward in how it relates to the sender.
Any e-mails received from an unknown @pcm-inc.org e-mail addresses should be deleted immediately. The e-mail is spam and/or malware, and is designed to be deceptive by using “PCM” in the e-mail address. Thank you.
For other scam alerts, click here.
SCAM ALERT
Please be aware of two different types of scams which have been reported recently by some Village residents.The first is that residents are receiving calls from people who claim to be an attorney in Mexico and their grandchild is in trouble. They ask the Grandmother or Grandfather to not tell anybody they have been contacted, to go to the bank, and to withdraw a large sum of cash and take it to Western Union. The caller advises they will call back with other instructions.
This is a SCAM. Do not ever send cash without checking with other relatives first.
If this happens to you, file a complaint with the FBI office. The Los Angeles Field office's phone number, which serves Orange County, is 310-477-6565.
The second scam involves residents receiving a call from a female caller who offers them a medical card which would "help with medical bills." She asks for the resident's personal information, including their checking account number. Never give out any personal information to someone you do not know.
Identity theft is another scam to be aware of and there are actions you can take to avoid becoming a victim of this crime. For information on how to avoid identity theft, click here.
City of Laguna Woods Offers Green Home Certification
The purpose of the Laguna Woods Green Home Program is to encourage residents to incorporate sustainable appliances and building practices into their homes and thereby promoting the environmental health of the community.Watch out for Rattlesnakes
The staff has been getting an increasing number of calls from residents and employees reporting rattlesnakes in the community. Given the seasonal increase in the mice population this is to be expected. Residents should not attempt to catch or kill the rattlesnakes. Instead, all such calls should be directed to Laguna Beach Animal Control at 949-497-0701.
If you encounter a suspected poisonous snake in the community maintain a safe distance and try to warn others from getting too close until the snake has moved on. If the snake is lingering in an area where people or pets are likely to be present then please report it to Animal Control. If the snake is sighted after normal business hours please make the report to Security Dispatch and they will report it to Animal Control.
For more information on rattlesnakes in California, visit the California Department of Fish and Game here.
Increase in United Lease Permit Fee
Due to the increased cost of processing lease permit applications, effective May 8, the United Mutual lease permit fee has been increased from $110 to $300. The lease permit fee is collected by United to defray United Mutual’s expense to perform the following tasks:
• calculate the allowable days available to sublet a particular dwelling unit (i.e. no more than six months in any 12-month period);
• collect lease permit documentation from lessor(s) and lessee(s);
• verify that the age restriction is satisfied;
• obtain Board approval for the sub-lease permit;
• update United Mutual’s corporate records to reflect the approved lessee occupants;
• review select policies and rules with parties to the transaction; and enforce United Mutual’s policies and rules, if necessary, during the course of the sub-let period.
United Mutual has increased the lease permit fee so that the burden of the above expenses are borne in greater proportion by the member who chooses to sublet his manor, rather than by the majority of United Mutual members who are owner occupants and who do not sublet their manors.
The Lease Permit Fee has not been increased by United Mutual since 1995.
Clothes Dryer Maintenance and Safety
A Message for Members who have a Clothes Dryer in their Manor
It is important to properly clean and maintain your clothes dryer to ensure it works properly and does not create a fire hazard. Every time you use a clothes dryer, be sure the lint screen is clean and free of lint debris, because lint that builds up on the screen can cause an overall problematic and potentially dangerous situation to the dryer’s overall functionality. Lint can also accumulate behind the dryer. If you have a clothes dryer in your home, it is of utmost importance to frequently clean behind the dryer and keep the area surrounding the dryer clear of all lint and debris at all times. The common laundry facilities are periodically cleaned by staff on the behalf of the housing mutuals.
How to Request Additional Golf Cart Charging Outlets
Throughout the community, there are outlets that residents utilize to charge electric golf carts. Should a resident find that the outlets in their carports are not sufficient, additional outlets and/or circuits can be requested via the Variance Request Process. Any resident who wishes to add an additional electrical outlet/circuit for the purposes of their own exclusive use, most often for the purpose of charging a golf cart, may do so at their expense only after seeking their Board's approval through the Variance Request process. The annual golf cart electrical fees would still apply. For more information regarding variances and permits, please visit the Permits and Inspections counter in the Laguna Woods Village Community Center. Mutual Fifty residents should go to the Towers Administration Office on the second floor of Tower I to apply for an additional outlet and/or circuit.
Community Project Updates
The Village boards and managing agent strive to maintain a beautiful and sound community, so there are always multiple maintenance and landscaping projects going on in Laguna Woods Village! Click through for brief updates on many ongoing maintenance and landscape projects in and around the community.
The City Can Help Dispose Household Waste
City of Laguna Woods Dog Park
The park is open seven days a week from 7:00 a.m. to 7:00 p.m.
The park is currently open to both big and small dogs at the same time. There is a small area at the east end of the park that may be used exclusively by small dogs if there are larger dogs in the park.
Keep reading for more pictures!
Caregiver Support Group Meets 2nd and 4th Tuesdays of each Month
The Caregiver Support Group sponsored by the Laguna Woods Village Social Services Department will meet the 2nd and 4th Tuesdays of each month.Meetings take place at the Community Center’s Pine Room from 2:00 to 3:30 p.m.
Betty Curley, LCSW will facilitate the group, which is open to all residents.
The group provides support, education, and speakers to help all residents who are caring for a family member. New members are always welcomed.
For more information, contact Betty in the Social Services Department at 597-4235.
Video Tour of Laguna Woods Village
Be the first to experience Resort Living, California Style as you are guided through this coastal community located in beautiful Southern California. Keep reading to watch a brief YouTube tour of the Community.
United, Third Water Heater Electrical Upgrades
The United Board of Directors and the Third Boards of Directors have approved an upgrade to the electrical system in manors to support the water heaters that are installed throughout the community. All United Mutual manors will have their electrical systems upgraded within the next couple years. Third Mutual manors located by Gate 5 and 6 will also have their electrical system upgraded within the next several years. (Third Mutual manors not in the Gate 5 and 6 areas have updated electrical systems that do not require the upgrade). Affected addresses will receive a letter informing the resident of the electrical upgrade. Staff will call to schedule an appointment for the electrical upgrade with the manor owner. In most cases, the upgrade will take approximately one hour.
Residents who have questions about the Water Heater Electrical Upgrade program should call the Operations Coordinator at (949) 268-2591.
Orange County Resources and Events for Seniors and Caregivers
There are resources offered by the county for seniors and caregivers so they can find support and resources that can help aid in a positive aging experience.
Community Wide Recycling Program
The Village has a longstanding history of environmentally responsible recycling of various materials such as green waste, newsprint, paper, cardboard, glass, plastic and assorted metals. The Village has now equipped each Cul-de-sac with a blue recycling bin.Keep reading for more information on the program and important information on what you can and can't recycle!
United Approves Walkway Lighting; Cul-de-Sac 7 Selected for Pilot
The United Board approved the Maintenance and Construction's recommendation on walkway lighting. Keep reading for more information.
WARE and The City of Laguna Woods Offer FREE Monthly Bulky Item Collection
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Read on to learn how to take advantage of this great program!
Tear-Off Form Required on all Approved Community Event Flyers
Beer and Wine is now Available at the Village Greens Cafe!
The Village Greens Café is now serving beer and wine along with their delicious food offerings! No outside liquor of any kind is permitted in the building – effective immediately. If you wish to bring wine there is a $5 corkage fee per bottle. The Village Greens Café opens at 6:30 a.m., serving breakfast till 10:30 a.m. From 11:00 a.m. to closing the lunch and the afternoon menu is available. The Village Greens Café phone number is (949) 206-1525
Click here to see the menu!
The Village Greens, located on an SCGA rated 27-hole golf course, is open to all Village residents and guests consists of 17,800 square feet of combined interior space and outdoor decking – an increase of 9,500 square feet from the former golf starter building. The building includes golf carts for rent, a pro shop, equipment storage, and a number of meeting rooms available for Village clubs and residents. All Village residents will have access to the new full service restaurant and café with spacious outdoor decks and spectacular views of Orange County’s Saddleback Valley and Santa Ana Mountains.
The Village Greens is open from 6:30 a.m. to 6:30 p.m. or 7:00 p.m. during daylight savings.
New GRF Semi-truck Receives California Clean Idle Certification
In 2012, GRF replaced its 18-year old semi with a new, eco-friendly Mack semi-truck. The truck, which runs on low-sulfur diesel, uses a urea-based reactant coupled with a particulate filter to significantly reduce the amount of particulates released into the air.
The GRF semi-truck has received a Clean Idle Certification from the State of California.
Click here for more pictures!
Monaco
Greg Smith
Monaco abstract
Sheep, Goats Help Restore Natural Habitat in Laguna Canyon
To prevent area brush fires, The Irvine Company is using about 500 sheep as part of a targeted grazing program to clear invasive, non-native plants and undergrowth that feeds wildfires. Sheep will begin grazing on a 105-acre portion of eastern Laguna Canyon for three weeks starting March 3rd. The method is approved by the California Department of Fish and Game and is an alternative to clearing with bulldozers, controlled burning or chemicals. The sheep that are grazing in March eat green grasses and mustard plants that proliferate after the winter rains. Those invasive plants compete with native plants for water and nutrients. By the time summer comes round, those green grasses and mustard plants dry out and die, becoming potential fuel for fires.
The sheep help reduce the number of those plants before they can die out.
Village Corporations Honor OC Firefighter of the Year
OCFA Engineer Jay Sellars was Commended at February 23rd American Legion Banquet
On February 23, all four Boards of Laguna Woods Village joined the American Legion-Post 257 in honoring Orange County Fire Authority (OCFA) Engineer Jay Sellars for his invaluable service to the Village community. Sellars, an OCFA Battalion 4 Engineer, was named South Orange County Fire Fighter of the Year at the OCFA Best & Bravest Award Ceremony on February 2. In addition to his outstanding work as a firefighter at Station #22, Sellars has worked with the City of Laguna Woods to ready its emergency response team, and has worked to retool Battalion 4’s Earthquake Command Post.
“The residents in United Mutual truly appreciate the exceptional work of Engineer Sellars’, says Ron Beldner, President of United Mutual. “I believe I speak for all the Boards when I say that we appreciate his compassion and care with regard to the circumstances of our residents.”
The American Legion-Post 257 banquet took place on Thursday, February 23 at 5:30 p.m. at Clubhouse 1.
For more information, call 1st Vice Commander Don McIntosh at (949) 457-9787.
‘Nazi Hunter’ Show Tickets go on sale January 23
Starring Tom Dugan, “Nazi Hunter…Simon Wiesenthal” makes an exclusive Laguna Wood appearance on Monday, Feb. 20, Clubhouse 3, Theatre auditorium at 7:30 p.m. Directed by Jenny Sullivan with warmth, with and humor, Dugan as “The Conscience of the Holocaust” recounts like a gripping spy thriller, how he spent his life bringing to justice the most notorious war criminals in human history. For younger and older audiences alike, the show received a “Critics Choice” award from the Los Angeles Times.
This is a Celebrity Series “Singular Sensation” event. Box office predicts a sell-out. Early reservations are suggested. Tickets go on sale Monday, Jan. 23 at $22 and $15 at Clubhouse 3 box office or call 597-4288.
Always have your license with you when you drive in the Village!
The Security Department would like to remind drivers that a license is required to operate a motor vehicle in Laguna Woods Village according to the Traffic Rules and Regulations, Sections 2.1 and 3.0. Any person driving in Laguna Woods Village must have their valid driver’s license in their possession while operating a motor vehicle (Traffic Rules and Regulations, Section 3.0). The licensing rule does not apply to golf carts.E-Books can be Downloaded Free through Orange County Public Library
Laguna Woods Branch Now Offering Self-Service Checkout
Borrowing books is only a click away thanks to Orange County Public Library new e-book rental program. E-books can be downloaded on to any e-book readers such as a Kindle, Ipod, Ipad and other smart devices. To checkout and download an e-book, you will need a valid library card, internet access, smart device and free software for the computer or smart device to use the site. After the e-rental is finished the e-book will simply be removed automatically from the smart device.
Click here for the Orange County Public Library for more information
Laguna Woods City Hall Library has a new self service check-out that is open during city hall hours of Monday-Friday 8:00am-5:30pm. If you need assistance, a librarian is available Monday-Friday 10:00am-4:30pm.
New Look for Village Website!
The Laguna Woods Village website (www.lagunawoodsvillage.com), which in recent years has grown to become the online hub for residents to access up-to-the-minute Village news and information, is undergoing a long-awaited facelift.
Residents who visit the site will now enjoy easier navigation and access to much more timely information about their community.
Keep reading for a quick reference guide to the new features on the Village website.
Turf Reduction Program & Water-Wise Gardens in United Mutual
The United board directed staff to explore ways to comply with the water restrictions in place by El Toro Water District. Given that turf grass is considered a high water usage plant, areas of turf where use is infrequent are being eliminated, and replaced in a newly created turf reduction program. Continue reading for updates and information.
2012 Decals for Golf Carts and RVs
Within the next two weeks, 2012 decal year strips will be mailed to all residents with golf carts of record. Electric fees will be billed in accordance with the Mutuals’ rules and regulations. Concurrently, Security personnel will be updating any Recreational Vehicles stored in the GRF RV Lots which currently have a 2011 decal.New Open House Sign Regulations
The corporations of Laguna Woods Village have adopted a sign regulation that will allow real estate professionals to place standardized directional signage to scheduled open houses in the Village. Although the sign policy has been approved by the governing boards, the City of Laguna Woods Municipal Code does not currently allow signage of this nature. Real estate professionals will not be able to post directional signage until the Municipal Code is modified by Ordinance.
Real estate professionals can contact the Community Services department of Laguna Woods Village at (949) 268-2337 or visit www.lagunawoodsvillage.com for details on the Laguna Woods Village Open House Directional Sign regulations.
GRF Requires Vehicle Decal
In order to avoid having abandoned or inoperable vehicles in the Community, and to ensure all overnight guests have been authorized to park in the Community, the GRF Board of Directors modified the Traffic Rules and Regulations. Keep reading for details.Guided Autobiographical Writing
The Recreation Division is proud to present “Guided Autobiographical Writing”, a class designed to help you recall, organize and share the contents of your life experiences. The class will meet on January 17th and continue meeting on Tuesdays at the Community Center in the Pine Room from 7:00-9:00pm until March 27th. The first class is a FREE preview. Join instructor Sheri Kohlmann, a member of the Association of Personal Historians and a certified instructor from the Birren Autobiographical Studies Program, in this course that makes it easy for you to finally get your memories, family history and life stories written, just two pages at a time.Students of all writing levels are welcome to register. Space is limited; call 597-4273 to register. This class has a $100 fee and is for Laguna Woods Village residents ONLY.
United Non-Smoking Building Designation
Many residents of United Mutual have expressed to the Board their interest in maintaining a healthy and safe environment in the buildings where they live. Of particular concern is second-hand smoke. Therefore, they have asked that the United Board designate the buildings in which their Manors are located as “smoke-free”, to reduce their potential exposure to second-hand smoke. On September 30, 2011, the United Board adopted a policy to give members an avenue to designate their residential building as non-smoking only if all current residents of that building support the change.
Keep reading for more information on the new policy.
The Foundation of Laguna Woods: Pennies from Heaven
‘When it rains, it rains pennies from heaven’. Remember that old song? What do you do with the pennies and other coins you collect and plan to “do” something with? One of our residents, who recently passed away, had instructed her daughter to give hers to THE FOUNDATION OF LAGUNA WOODS VILLAGE. There were two containers and the total from the two came to over $40.00 – a not inconsiderable sum.
How simple is that? And it’s a gift that keeps on giving. One of our residents in need will be the beneficiary.
GRF Facility Fee effective Jan 1, 2012
The Golden Rain Foundation Board of Directors
In the GRF meeting of 8/2, a plan to institute a $1500 facility fee on new buyers was presented. The room was filled to capacity with members, most there to protest. Speakers were very emotional and unfortunately many were inspired by information circulated by e-mail which was incorrect. There wasn’t time for the Board to respond to these concerns, so the following is a written response.
The Facility Fee will be effective for sale contracts and/or open escrows beginning January 1, 2012.
Personal Training with Matt and Sarah
Want to get in better shape, but don’t know where to start? A personal trainer can help you get the most out of your workout. A 30-minute session with one of the Village’s fitness professionals is only $25. Matt Larsen trains at the Community Fitness Center from 8 a.m. to 12 p.m. Monday through Friday. Sarah Lin trains at the Clubhouse 1 Fitness Center from 1 p.m. to 4 p.m. Monday through Friday.
To sign up from personal training sessions call 597-4284 or 268-2275 and ask for Peter Quan or Ed Romo. A minimum number of sessions are required.
The Village Bans Styrofoam Use at Clubhouse Events
The Village is doing its part to join the city’s efforts to reduce the use of Styrofoam products. The Golden Rain Foundation board approved the policy prohibiting the use of any Styrofoam products at all recreational events/ functions. Styrofoam cups, containers and other products will no longer be used at Clubhouse and recreational events. The policy applies to outside vendors who cater events within the community as well. In 2004, Laguna Woods City approved a total ban on Styrofoam products at events the City sponsors or co-sponsors.
Door to Door and Phone Solicitation of Contractor Services
The Laguna Woods Village customer service department has once again received calls regarding a serviceman who claims to be an employee of PCM.
This person is not an employee of PCM. You are under no obligation to speak with him on the phone or allow him into your home.
Read on for tips on how to identify a PCM employee.
Please Report Irrigation Runoff to Property Services
Village at Work Video Series
Check out episodes of Village at Work, a series that focuses on the operations of the Village!
Resident host, Sheila Bialka, interviews Village staffers to learn more about the resources available to the community. Topics include water conservation, security, and customer service.
"Village at Work" is shown on the TV6 News (Monday through Friday at 8:30am, 12:30pm, and 5:00pm). The Village at work can also be viewed online on YouTube.
Click "more" to watch "Village at Work"!
US News and World Report names the Village one of the Best Places to Retire!
Read the article online by clicking the link:
http://money.usnews.com/money/retirement/slideshows/places-with-the-most-retirees/
A Message from Supervisor Pat Bates
Supervisor Pat Bates was on Legislative Connection recently and wanted to share this link with residents about Measure M2 and the environmental work that is being completed in South County: http://www.octa.net/M2Home.aspx
About Legislative Connection: Channel 6 exclusively produces Legislative Connection for Laguna Woods Village. Host Wendy Bucknum, Governmental and Public Affairs Manager for the Village, puts local politicians on the record about issues of importance to our community. Notable guests have included the Hon. Lawrence W. Stirling (ret.), Former California State Assembly Member and Co-author of the Davis-Stirling Common Interest Development Act; California State Controller John Chiang; U.S. Rep. John Campbell (CA-48): Orange County Supervisor Pat Bates and California State Assemblyman Chuck DeVore.
The State of California Recognizes the Village for being Green
Laguna Woods Village has earned special recognition from the California Department of Resources Recycling and Recovery through its 2010 Waste Reduction Awards Program (WRAP). Keep reading for more details.
Questions About Daytime Irrigation
You may notice irrigation running during day time hours in the community.
El Toro Water District has granted a waiver to all four corporations to allow daytime operation of their irrigation systems to accommodate newly seeded areas where turf is being repaired. Lawns are typically repaired with seed during the rain season, in part to take advantage of the precipitation anticipated during those months. The waiver is in effect from October 2009 through March 2010.
EZ Pay is the Best Way To Make Manor Payments
EZ Pay is a convenient and reliable way for residents to instantly make assessment payments on or before the sixth day of each month due date. Members who are not already using EZPay are encouraged to enroll. Click headline for more details. (As an alternative method, manor payments are accepted by check only at the Community Center front reception desk. Payments should be enclosed in appropriate payment envelopes.)

